← RingCentral Ideas

Settings and activity

74 results found

  1. Call control -- transfer calls by drag and drop

    15 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Rob shared this idea  · 

  2. Ability to exclude internal calls from automatic call recording

    36 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rob shared this idea  · 

  3. Integration with Genesys CC

    2 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Rob shared this idea  · 

  4. RingCentral for Salesforce: Ability to Customize RingCentral's CTI Session Timeout Setting

    5 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  5. Streaming Music / Message on Hold

    68 votes
    Under Review  ·  17 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  6. RingSense Dashboard based landing page to drive adoption and insight

    56 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  7. Integration with Zendesk

    10 votes
    Implemented  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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  8. Adding Custom Notifications within RingSense

    20 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  9. RingSense: Payment/Plan Option to extend 1yr Call Retention

    32 votes
    Under Review  ·  2 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  10. Add a "feature request" and "report an issue" button in RingSense

    10 votes
    Implemented  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  11. Ability to filter calls that do not match a specific tracker

    8 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  12. Remove ability for users to place themselves into a DND state on RC Desktop app, Physical phones and RC Mobile...

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  13. Allow admins to see and turn off users DND from ServiceWeb

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  14. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

    24 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  15. Make Messaging Permission in Custom Roles a Native Feature

    33 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  16. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
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  17. Company name in App - Multi-site

    22 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  18. Allow comments/sentence/disclosure for compliance on RCV for Meeting Invite

    4 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  19. Corporate Directory - External contacts

    19 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  20. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

    34 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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