← RingCentral Ideas

Settings and activity

64 results found

  1. Fax Caller ID

    18 votes
    2 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  2. customized logo for fax

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Joyce shared this idea  · 

  3. Stop others from spoofing our number

    24 votes
    Planned  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  4. Archiving AI Summaries

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  5. Dial by Extension via Multi Level IVR

    10 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  6. Integrate WhatsApp to MVP plans

    63 votes
    New  ·  9 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  7. SMS: Ability to receive verification code (short code) via text messages for Canada Numbers

    17 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  8. increase fax attachment limit

    27 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  9. Call Queue Status Visibility

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  10. Stratify First-time Callers from Repeat Callers

    7 votes
    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  11. Add an option to block one specific number for the entire company.

    22 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  12. Increase the data retention duration for call recording

    41 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  13. Call Monitoring - whisper feature

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  14. Retrieve call logs in service.ringcentral.com for more than 12 months

    14 votes
    0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  15. retrieving deleted fax, past data retention policy

    14 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  16. Option to bulk download or forward voicemail to an email address in admin portal

    18 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  17. Customized ringtone for Desk phone

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  18. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    Joyce supported this idea  · 

  19. Caller ID for every extension

    81 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  20. One time removal of Custom Rule created under the Call handling Template applied.

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joyce shared this idea  · 
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