Settings and activity

109 results found

1. Ability to assign users in Key template

   12 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Nov 13, 2026

2. Disable Call recording announcement

   76 votes

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   New  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Nov 6, 2026

3. Retrieve Call Recording When Smart ACR Is Enabled

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Oct 16, 2026

4. remove text tab on RC app

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Oct 11, 2026

5. Ring Groups ringing desk phone, desktop, and mobile app

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Oct 9, 2026

6. AI Transcription correctly capture the given agent name

   4 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Oct 5, 2026

7. disable some features on Glip to some extensions

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Oct 1, 2026

8. SMS to be sent via email consisting the whole SMS message

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Joyce shared this idea  ·  Sep 11, 2026

9. SMS Inbound/Outbound Reports

   5 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Sep 11, 2026

10. Add Presence for call group/queue

    28 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Sep 11, 2026

11. Presentation Mode for RCV

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Sep 3, 2026

12. Add Independent Controls for RingCX ACE Recording and Transcription

    4 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Aug 27, 2026

13. Transferring Daily Report Subscription

    9 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Jul 30, 2026

14. AI notes for Conference calls

    41 votes

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    Planned  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Jun 12, 2026

15. It would be great to have RCS Text Messaging capabilities integrated into RingCentral.

    35 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Jun 6, 2026

16. Allow call loop

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Jun 5, 2026

17. Fax cover page

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  May 14, 2026

18. Bulk upload of Hold Music

    9 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  May 8, 2026

19. Automatically block calls if marked as spam

    23 votes

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    4 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  May 3, 2026

20. Enable Survey after queue call

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Apr 4, 2026