Settings and activity

54 results found

1. Add an option to block one specific number for the entire company.

   21 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Nov 6, 2024

2. increase recording storage time frame

   3 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Oct 15, 2024

3. Call Monitoring - whisper feature

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Sep 25, 2024

4. Retrieve call logs in service.ringcentral.com for more than 12 months

   9 votes

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   0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Sep 18, 2024

5. retrieving deleted fax, past data retention policy

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Sep 17, 2024

6. Option to bulk download or forward voicemail to an email address in admin portal

   16 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Sep 11, 2024

7. Customized ringtone for Desk phone

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Sep 10, 2024

8. Account-Wide Holiday Settings and/or Holiday Templates

   213 votes

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   19 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is under development now. Current plan is to have available late Q4 2024. Will keep everyone updated if dates change. Thank you!
   Joyce supported this idea  ·  Sep 3, 2024

9. Caller ID for every extension

   69 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joyce supported this idea  ·  Sep 3, 2024

10. One time removal of Custom Rule created under the Call handling Template applied.

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joyce shared this idea  ·  Jul 31, 2024

11. Ability to disable pop up on the incoming call using RingCentral app

    36 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Jun 22, 2024

12. Status display on the desk phone

    16 votes

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    1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Jun 3, 2024

13. Add the ability to include Limited Extensions in Call Queue groups.

    15 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  May 13, 2024

14. Company Fax Number option to enable and disable

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Apr 29, 2024

15. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    80 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Apr 23, 2024

16. Call waiting to apply on call queue members.

    65 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Apr 17, 2024

17. Sync all contacts from all sources into one contact and auto filter out any duplicate numbers in the merged contact.

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    2 votes

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    0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Apr 6, 2024

18. Unique email address

    1 vote

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    0 comments  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Edit…  ·  Delete…  ·  Admin →
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    Joyce shared this idea  ·  Apr 1, 2024

19. phone number retrieval

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joyce shared this idea  ·  Mar 24, 2024

20. Fax Icon pointed to the fax extension

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Joyce supported this idea  ·  Mar 10, 2024