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Settings and activity

59 results found

  1. Call waiting to apply on call queue members.

    68 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Joyce supported this idea  · 

  2. Sync all contacts from all sources into one contact and auto filter out any duplicate numbers in the merged contact.

    2 votes

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    0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Joyce supported this idea  · 

  3. Unique email address

    1 vote

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    0 comments  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Admin →
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    Joyce shared this idea  · 

  4. phone number retrieval

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joyce shared this idea  · 

  5. Fax Icon pointed to the fax extension

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Joyce supported this idea  · 

  6. Annotation Pen Color Changed

    2 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Joyce shared this idea  · 

  7. On code and off code short cut

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Joyce shared this idea  · 

  8. IVR user to have the filter capability and transfer to same user ext. direct number

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joyce shared this idea  · 

  9. Call monitoring for desk phone

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joyce shared this idea  · 

  10. Custom rule for the whole call queue in general not multi site

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joyce shared this idea  · 

  11. IVR menu to have a personalized connecting message in the middle

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joyce shared this idea  · 

  12. Option to re-route the call from announcement only extension to IVR Menu

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joyce commented  · 

    Customer wants to have an IVR key press option where in it will only play an announcement and the announcement can also have like an option for the callers to choose from.

  13. Record the screen sharing / meeting - Screen only of the Presenter

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joyce shared this idea  · 

  14. Default permissions under the Presence tab

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joyce shared this idea  · 

  15. Groupchat leaving in Text Messages

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Joyce shared this idea  · 

  16. Ability to answer more than 1 call from a call queue.

    48 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Joyce commented  · 

    Call queue member can used line 2 while onhold with line1

  17. Multiple recipient for faxes and SMS

    109 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Joyce commented  · 

    Fax files to have a multiple recepient, not just for a specific extension and just notifications for the other email. As per the customer they want this feature for their Business.

  18. External number with a user extension voicemail in their app will be notified

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Presence in General

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Simultaneous - removed the missed calls in the Glip

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joyce shared this idea  · 
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