← RingCentral Ideas

Settings and activity

65 results found

  1. One time removal of Custom Rule created under the Call handling Template applied.

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joyce shared this idea  · 

  2. Ability to disable pop up on the incoming call using RingCentral app

    64 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Joyce supported this idea  · 

  3. Status display on the desk phone

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Joyce supported this idea  · 

  4. Add the ability to include Limited Extensions in Call Queue groups.

    16 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joyce supported this idea  · 

  5. Company Fax Number option to enable and disable

    12 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  6. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    121 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  7. Call waiting to apply on call queue members.

    71 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  8. Sync all contacts from all sources into one contact and auto filter out any duplicate numbers in the merged contact.

    2 votes
    0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Joyce supported this idea  · 

  9. Unique email address

    2 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Admin →
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    Joyce shared this idea  · 

  10. phone number retrieval

    3 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joyce shared this idea  · 

  11. Fax Icon pointed to the fax extension

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Joyce supported this idea  · 

  12. Annotation Pen Color Changed

    4 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Joyce shared this idea  · 

  13. On code and off code short cut

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Joyce shared this idea  · 

  14. IVR user to have the filter capability and transfer to same user ext. direct number

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joyce shared this idea  · 

  15. Call monitoring for desk phone

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joyce shared this idea  · 

  16. Custom rule for the whole call queue in general not multi site

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joyce shared this idea  · 

  17. IVR menu to have a personalized connecting message in the middle

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joyce shared this idea  · 

  18. Option to re-route the call from announcement only extension to IVR Menu

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Joyce commented  · 

    Customer wants to have an IVR key press option where in it will only play an announcement and the announcement can also have like an option for the callers to choose from.

  19. Record the screen sharing / meeting - Screen only of the Presenter

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joyce shared this idea  · 

  20. Default permissions under the Presence tab

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joyce shared this idea  · 
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