← RingCentral Ideas

Settings and activity

62 results found

  1. Filter download user list

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  2. Notifications: Task assigned/reassigned to me

    83 votes
    Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  3. Create feature that shows similar data using Analytics report and Call logs excel file

    16 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  4. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  5. Easily add Contact Center numbers and RingCentral IVR extensions to the company directory

    12 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  6. Multiple Hosts for Reoccurring Meetings

    155 votes
    Under Review  ·  33 comments  ·  Events & Video » Webinar  ·  Admin →
    How important is this to you?

  7. Detailed Call Log; please add the ability to select multiple extensions.

    15 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  8. Change ring volume: Ability to change ringer volume separate from the app volume (so calls don't get louder or quieter with changes)

    28 votes
    3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  9. Ability to take DNC's off the List thru an upload

    18 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?

  10. Please allow the selection of multiple call queues and multiple users in the filters of the portal admin call logs

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  11. User group access call log of the same user group

    72 votes
    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  12. Option to change Profile Picture to Default

    106 votes
    Future Consideration  ·  16 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  13. Set login option for agents (Admin)

    24 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  14. Password and PIN Expiration Requirement

    29 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  15. Option to disable all email notifications during customer implementation phase

    33 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  16. QM Forms while Live Monitoring a Call

    10 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?

  17. Customize Conference Line Greeting

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  18. Position in Queue, Estimated wait time, and Call queue caller call back feature

    218 votes
    Future Consideration  ·  37 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

  19. call queue visibility

    9 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  20. Change the name of the group text message

    38 votes
    Planned  ·  8 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
1 3