← RingCentral Ideas

Settings and activity

61 results found

  1. Notifications: Task assigned/reassigned to me

    83 votes
    Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  2. Create feature that shows similar data using Analytics report and Call logs excel file

    16 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
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  4. Easily add Contact Center numbers and RingCentral IVR extensions to the company directory

    12 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  5. Multiple Hosts for Reoccurring Meetings

    155 votes
    Under Review  ·  33 comments  ·  Events & Video » Webinar  ·  Admin →
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  6. Detailed Call Log; please add the ability to select multiple extensions.

    15 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  7. Change ring volume: Ability to change ringer volume separate from the app volume (so calls don't get louder or quieter with changes)

    28 votes
    3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  8. Ability to take DNC's off the List thru an upload

    18 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?

  9. Please allow the selection of multiple call queues and multiple users in the filters of the portal admin call logs

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  10. User group access call log of the same user group

    69 votes
    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  11. Option to change Profile Picture to Default

    100 votes
    Future Consideration  ·  16 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  12. Set login option for agents (Admin)

    24 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  13. Password and PIN Expiration Requirement

    29 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  14. Option to disable all email notifications during customer implementation phase

    32 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  15. QM Forms while Live Monitoring a Call

    10 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?

  16. Customize Conference Line Greeting

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  17. Position in Queue, Estimated wait time, and Call queue caller call back feature

    212 votes
    Future Consideration  ·  36 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

  18. call queue visibility

    9 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  19. Change the name of the group text message

    37 votes
    Planned  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  20. Able to see what RC Application that user are using (Mobile or PC app).

    13 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
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