Settings and activity

31 results found

1. RingCentral Archiver: Data Restoration

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kevin Gaden shared this idea  ·  Nov 19, 2025

2. forwarding calls to AI Receptionist from a call queue

   12 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Kevin Gaden supported this idea  ·  Nov 18, 2025

3. SMS Segment Count visible on the RingCentral App

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   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Kevin Gaden supported this idea  ·  Nov 6, 2025

4. ringsense: Custom Call Types

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kevin Gaden shared this idea  ·  Nov 6, 2025

5. Option to Turn Off Announcement for Calls from Call Queue to External Mobile Number

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin Gaden supported this idea  ·  Aug 14, 2025

6. Multiple recipient for faxes and SMS

   247 votes

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   Under Review  ·  38 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kevin Gaden supported this idea  ·  Jul 28, 2025

7. Service Hub/Helpdesk: Calls to an RC number will create a ticket automatically

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Kevin Gaden shared this idea  ·  Jul 15, 2025

8. message notifications based on work vs after hours

   3 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin Gaden supported this idea  ·  Jun 16, 2025

9. auto saving chat options in video meeting

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   New  ·  1 comment  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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   Kevin Gaden shared this idea  ·  May 19, 2025

10. settings options to separate queue calls vs direct calls ringtone

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kevin Gaden shared this idea  ·  Mar 13, 2025

11. settings option to separate queue calls vs direct calls ringtone

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kevin Gaden shared this idea  ·  Mar 13, 2025

12. Block Telemarketers/Telesales from Calling their Numbers

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kevin Gaden shared this idea  ·  Feb 10, 2025

13. IVR Settings: Caller can only enter actions after the prompt finished playing

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin Gaden shared this idea  ·  Jan 22, 2025

14. outbound caller ID options on desk phones

    14 votes

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    New  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Kevin Gaden shared this idea  ·  Jan 7, 2025

15. received call notifications

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin Gaden shared this idea  ·  Nov 11, 2024

16. MS Teams Meeting

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Kevin Gaden shared this idea  ·  Nov 8, 2024

17. device storage option for faster data fetching for SMS

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kevin Gaden shared this idea  ·  Nov 4, 2024

18. RingSense: Ability to export "Next Steps" on a CSV or PDF file

    4 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Delete…  ·  Admin →
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    Kevin Gaden shared this idea  ·  Sep 6, 2024

19. Remove Guest User in RC app/Admin Portal

    30 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kevin Gaden supported this idea  ·  Apr 4, 2024

20. forward voicemails

    3 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin Gaden shared this idea  ·  Mar 26, 2024