Settings and activity

109 results found

1. Show Original Callers Number in Caller ID when Transferring calls

   31 votes

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   Implemented  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Oct 2, 2025

2. Increasing the return time of Call Park from 5 minutes to 10 minutes.

   26 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Sep 24, 2025

3. Call Park Location Limit increase

   9 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Sep 10, 2025

4. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

   56 votes

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   New  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Sep 8, 2025

5. Conference/3-way calling Automatic recording

   36 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Sep 4, 2025

6. IVR change default greeting being played 3 times

   34 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Sep 3, 2025

7. Dial Zero to reach operator from user extension

   24 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jul 2, 2025

8. Performance report align with user call logs

   95 votes

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   Under Review  ·  11 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jun 5, 2025

9. Disable/Enable 2 Factor Authentication on certain users

   24 votes

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   Under Review  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  May 28, 2025

10. Increase the limit of widgets on the dashboard.

    3 votes

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    0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  May 15, 2025

11. Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs

    44 votes

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    3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  May 15, 2025

12. Allow Limited Extension as Forwarding Number of User Extensions

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  May 5, 2025

13. Do not ring mobile app together with desktop app - Separate settings to enable in call handling

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 22, 2025

14. Separate ring for Desktop app and Mobile app

    216 votes

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    36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
    Ryan supported this idea  ·  Apr 22, 2025

15. Increase Data Retention of Analytics

    46 votes

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    Future Consideration  ·  6 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 21, 2025

16. Block All incoming International calls in bulk option

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 11, 2025

17. Outbound Calls Tagged as Robocall | RingCentral

    101 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 11, 2025

18. Spam Risk Caller ID to be removed

    119 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 11, 2025

19. Outbound Caller ID Limitations

    33 votes

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    New  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Mar 28, 2025

20. Improve annotations so they don't automatically disappear

    119 votes

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    Planned  ·  18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Mar 4, 2025