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← RingCentral Ideas

Settings and activity

109 results found

  1. Allow all users to use texting system with the company phone number

    26 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  2. System wide blocking of spam numbers to all extensions

    38 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Transcription of recorded phone calls

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  4. Without Archiver, Admin Portal Should Have No Data Retention or Do Not Delete the Call Recording

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. add edit and delete into video scheduling

    20 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. Ability to Schedule Text Messages

    247 votes

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    49 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Missed call % factoring in calls even when on DND, would like that to be taken out of consideration on Performance Reports

    9 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  8. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    186 votes

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    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    An error occurred while saving the comment
    Ryan commented  · 

    He wants to remove the option to "accept call queue calls" in the RC apps of the members of the call queue so that they don't have the option to toggle it on or off.
    -This is to prevent the Call queue member from turning off and avoiding calls.

  9. Bulk Update Voicemail Pin

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ryan commented  · 

    The customer is requesting that a feature be added to have the ability to bulk reset the voicemail pin in the admin portal.

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