Settings and activity

147 results found

1. Multiple recipient for faxes and SMS

   261 votes

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   Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jul 11, 2024

2. Assign SMS bundles

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jul 4, 2024

3. Auto Text Replies After Hours

   25 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jul 1, 2024

4. Record/Archive All SMS Messages

   49 votes

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   Future Consideration  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jun 12, 2024

5. Feature to remove the press 1 option on call queue calls

   37 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jun 7, 2024

6. block incoming caller ID

   47 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jun 7, 2024

7. Automatic Fax forwarding to a number

   21 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  May 22, 2024

8. All extension must have the option to see the text message sent to company main number

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  May 21, 2024

9. Administrator be able to see all users text messages

   62 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  May 21, 2024

10. Ability to use RingSense on Queue Calls

    50 votes

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    5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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    Implemented  ·  Eugene responded

    See "Call Queue" filter in "All filters" on the Calls page.

    Ryan supported this idea  ·  May 20, 2024

11. Able to create ring group for App and Desk phone

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  May 13, 2024

12. ring ex verbal prompt or whisper - option to turn off

    9 votes

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    0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  May 10, 2024

13. Caller ID for every extension

    91 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 26, 2024

14. Caller ID name support on mobile numbers

    110 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 25, 2024

15. Auto reply SMS to missed calls

    147 votes

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    Planned  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 23, 2024

16. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

    7 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 23, 2024

17. Allow multiple users in the ring group settings

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 12, 2024

18. Some calls are being tagged as abandoned in the call analytics, but they were actually answered by a member of the call queue.

    19 votes

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    Under Review  ·  4 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Mar 1, 2023

19. dial by name directory 2 digits

    3 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Apr 17, 2023

20. Enable leaving notes when creating a meeting schedule.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Apr 26, 2023