← RingCentral Ideas

Settings and activity

42 results found

  1. Position in Queue, Estimated wait time, and Call queue caller call back feature

    212 votes
    Future Consideration  ·  36 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    John commented  · 

    Have an option for the caller to press a key and leave their call back number instead of waiting on the queue

  2. Allow customer to filter out Missed Call in the Call Logs or Analytics

    12 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John commented  · 

    Overall percentage and number's for daily analytics report

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