Skip to content
← Phone & Messaging

I suggest you ...

Phone & Messaging: Admin Portal

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Allow customer to filter out Missed Call in the Call Logs or Analytics

A customer of mine would like to get all missed call details so they can give the callers a call back, in a way that they do not need to download the logs, save into Excel file and do the filtering

12 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Lutgardo Bayan shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Eleanor commented  ·   ·  Report

    Customer wanted to filtered the missed call for external call in the call log

  • Craig commented  ·   ·  Report

    Similar to the "Missed Calls" view, create a view that only shows your Outgoing calls. On the left, in the Call History section, there would be "All Calls," "Missed Calls," Outgoing Calls," and "Call Recordings." Maybe go ahead and add "Incoming" while you're at it.

  • John Lachica commented  ·   ·  Report

    Overall percentage and number's for daily analytics report