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Allow customer to filter out Missed Call in the Call Logs or Analytics

A customer of mine would like to get all missed call details so they can give the callers a call back, in a way that they do not need to download the logs, save into Excel file and do the filtering

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Lutgardo Bayan shared this idea  ·   ·  Report…  ·  Admin →
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  • Eleanor commented  ·   ·  Report

    Customer wanted to filtered the missed call for external call in the call log

  • Craig Rhinehart commented  ·   ·  Report

    Similar to the "Missed Calls" view, create a view that only shows your Outgoing calls. On the left, in the Call History section, there would be "All Calls," "Missed Calls," Outgoing Calls," and "Call Recordings." Maybe go ahead and add "Incoming" while you're at it.

  • John Lachica commented  ·   ·  Report

    Overall percentage and number's for daily analytics report