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← RingCentral Ideas

Settings and activity

62 results found

  1. Add Yealink 79P to device that can receive page

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Mary Jean shared this idea  · 

  2. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    663 votes

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    Future Consideration  ·  105 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  3. Call Report that will show reason it was declined

    8 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  4. Allow Administrator to disable "Auto-answer call" feature

    112 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Email to Fax Report

    7 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  6. email notification of who answers phone in real time

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Add an interrupt message when a call is placed on hold

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Add Ringer and Audio control settings for RingCentral Contact Center Voice Chrome Extension

    8 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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  9. Allow download of all extensions

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Comprehensive Report for List of All Users in the Account and Changes and Devices Information please

    20 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  11. Bulk Enable Users after Locked out by fail login attempts

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Increase the time on server for Automatic Call Recording (Data Retention Policy) for 180 days

    20 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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  13. Send Fax through FastFax integration

    10 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  14. Add Capability To Set Default Key For Call Flip

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Receive OTP from websites

    209 votes

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    Under Review  ·  46 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  16. Ability to select what user's can see as an outbound caller ID on their RC application

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. Org-Wide SMS Number Block

    36 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  18. Globally Enable/Disable Headset Controls in RC App

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  19. Hide Non - Video Participants

    32 votes

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    Planned  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  20. Auto reply SMS to missed calls

    138 votes

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    Planned  ·  26 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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