Settings and activity

277 results found

1. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

   56 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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2. Restore previous location of merge button

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. Service Web and Messaging need to "play better together"

   12 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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4. Add the ability to see Online/Offine Status of Hard Phones through the User List Download In ServiceWeb(Excel & PDF)

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Different Call Recording Announcement settings per site

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Option to bulk download or forward voicemail to an email address in admin portal

   24 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   AdminSky Heath (Technical Account Manager 2, RingCentral) supported this idea  ·  Jun 14, 2024

7. Add tools to the admin portal to easily audit user TCR campaign registration

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Group texting for U.S. Territory Numbers

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Emergency dialing notification

   45 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Non-Super Admin users can elevate themselves to a Super Admin.

    94 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    AdminSky Heath (Technical Account Manager 2, RingCentral) supported this idea  ·  Mar 5, 2024

11. Make the paging tone volume adjustable

    45 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Add Dinosaur Emojis to RingCentral Chat

    169 votes

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    5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Now live as of 1/23/24! Please ensure you are on the latest version of the app. Extended Emoji Library coming January 2024!

13. Allow handling of multiple Call Queue calls

    116 votes

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    26 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Admins, learn how to set up this feature here!

14. Historical Reports to include additional data fields

    8 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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15. Ability to run reports using Filter in License and Reports

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Recording speaker only in RingCentral Video

    40 votes

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    Future Consideration  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Call Queue voicemails available in RC APP and GUI interface

    66 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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18. 911 Alert Routing

    78 votes

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    4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

    AdminSky Heath (Technical Account Manager 2, RingCentral) supported this idea  ·  Apr 11, 2024

19. Increasing number of logins on one extension

    22 votes

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    Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. MVP Desk Phone License With No DID

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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