Settings and activity

47 results found

1. Make blacklisted international phone numbers easier for admins to identify

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Sep 3, 2025

2. IVR Menu option If caller enters no action after the prompt played 3 times

   22 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Aug 27, 2025

3. Spam Risk Caller ID to be removed

   79 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Aug 26, 2025

4. Separate Call Recordings for Private Call Park

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Claire shared this idea  ·  Aug 19, 2025

5. Upgrade firmare for Yealink T42S, T46S etc.

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Aug 14, 2025

6. Yealink T54 Hotdesk phone Attended transfer

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Claire shared this idea  ·  Aug 14, 2025

7. Do not ring mobile app together with desktop app - Separate settings to enable in call handling

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Aug 13, 2025

8. Comprehensive Data Download from RingSense

   18 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Aug 5, 2025

9. Performance Reports to Sync with Business Analytics Report

   18 votes

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   Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Jul 9, 2025

10. Add the option to export AI notes and transcripts through the admin portal

    26 votes

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    New  ·  2 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Jul 7, 2025

11. Multiple extension to be selected on the Voicemail

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Jun 25, 2025

12. Able to create ring group for App and Desk phone

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Jun 18, 2025

13. Filter out actual abandoned calls in Business reports in Analytics

    3 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Jun 9, 2025

14. Please make new features OFF by deafult "AI Assistant" with pop-up to try new feature

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    21 votes

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    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Jun 9, 2025

15. Have option to access and delete AI Notes on Admin portal

    12 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Jun 8, 2025

16. Auto-email AI Assistant phone call transcripts to RingCentral User

    7 votes

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    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Jun 5, 2025

17. External shared directory - cannot input the same data for mobile numbers and company number

    5 votes

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    2 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Apr 1, 2025

18. Click-To-Dial Key Pad For Chrome Extension

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Mar 27, 2025

19. Custom Reports for Non Contact Center Accounts

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Claire shared this idea  ·  Dec 10, 2024

20. Call Log to show the name of who answer the call

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Claire shared this idea  ·  Dec 2, 2024