← RingCentral Ideas

Settings and activity

39 results found

  1. Performance Reports to Sync with Business Analytics Report

    18 votes
    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  2. Add the option to export AI notes and transcripts through the admin portal

    20 votes
    New  ·  2 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  3. Multiple extension to be selected on the Voicemail

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  4. Able to create ring group for App and Desk phone

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  5. Filter out actual abandoned calls in Business reports in Analytics

    3 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  6. Please make new features OFF by deafult "AI Assistant" with pop-up to try new feature

    3 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  7. Have option to access and delete AI Notes on Admin portal

    10 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  8. Auto-email AI Assistant phone call transcripts to RingCentral User

    6 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  9. External shared directory - cannot input the same data for mobile numbers and company number

    5 votes
    2 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  10. Click-To-Dial Key Pad For Chrome Extension

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  11. Custom Reports for Non Contact Center Accounts

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Claire shared this idea  · 

  12. Call Log to show the name of who answer the call

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Claire shared this idea  · 

  13. Ability for the Super Admin to Disable voicemail account wide and user level

    14 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  14. SMS Messaging for Australian Users

    26 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  15. Separate Outbound Calling Announcement

    20 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  16. Disable Call recording announcement

    53 votes
    New  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  17. Hold Music Volume

    6 votes
    1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  18. Sending to Faxes Machine Predicament

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 

  19. Filter Performance reports from higher to Lower value

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Claire shared this idea  · 

  20. Caller ID name for RingCentral Australia

    12 votes
    3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Claire supported this idea  · 
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