Settings and activity

74 results found

1. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

   40 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Oct 13, 2025

2. Transfer Analytics

   6 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Oct 9, 2025

3. Increase Data Retention of Analytics

   54 votes

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   Future Consideration  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Sep 18, 2025

4. Set multiple numbers in external call forwarding

   19 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Sep 17, 2025

5. TollFree OB Caller ID for AU

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Sep 15, 2025

6. block number for certain site only

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Sep 14, 2025

7. Ability to restrict chat, video, text messaging and contacts in a specific role and/or user

   20 votes

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Sep 10, 2025

8. Allow changing the inter digit timer on desk phone

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Sep 10, 2025

9. Make blacklisted international phone numbers easier for admins to identify

   23 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Sep 3, 2025

10. IVR Menu option If caller enters no action after the prompt played 3 times

    26 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Aug 27, 2025

11. Separate Call Recordings for Private Call Park

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Claire shared this idea  ·  Aug 19, 2025

12. Upgrade firmare for Yealink T42S, T46S etc.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Aug 14, 2025

13. Yealink T54 Hotdesk phone Attended transfer

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Claire shared this idea  ·  Aug 14, 2025

14. Do not ring mobile app together with desktop app - Separate settings to enable in call handling

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Aug 13, 2025

15. Comprehensive Data Download from RingSense

    21 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Aug 5, 2025

16. Performance Reports to Sync with Business Analytics Report

    25 votes

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    Under Review  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Jul 9, 2025

17. Add the option to export AI notes and transcripts through the admin portal

    42 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Jul 7, 2025

18. Multiple extension to be selected on the Voicemail

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Jun 25, 2025

19. Able to create ring group for App and Desk phone

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Jun 18, 2025

20. Filter out actual abandoned calls in Business reports in Analytics

    4 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Jun 9, 2025