Settings and activity

47 results found

1. Shared SMS were multiple users can receive and send SMS on specific number

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   341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   Thank you!

   Kenneth supported this idea  ·  Apr 17, 2024

2. Change system default voice recording

   2 votes

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   1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Mar 11, 2024

3. Assigning paging device to a call queue

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Mar 7, 2024

4. A rule to automatically send all incoming calls labeled "Suspected Robocall" straight to voicemail

   4 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Mar 1, 2024

5. Phone number called on call logs for users on RC app

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Dec 23, 2022

6. Include license report for each user on the account

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Jul 13, 2023

7. Special button to record calls on physical phone

   5 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Jul 18, 2023

8. Vulnerabilities for Polycom VVX and Trio

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Sep 25, 2023

9. Licensing availability can be clickable to show all customer available numbers

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  May 4, 2023

10. Disable company greeting globally

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenneth shared this idea  ·  Nov 2, 2023

11. WINGET exe version

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Kenneth shared this idea  ·  Dec 21, 2023

12. Unable to receive groups SMS for T-mobile numbers

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth shared this idea  ·  Oct 18, 2023

13. Track idle the most user on multiple call queues (Longest Idle ring setting)

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenneth shared this idea  ·  Jan 23, 2024

14. drill down on a report for accurate missed calls on call queue

    5 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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15. Regard the pick-up of any parked call as 'Inbound' for call recording purposes

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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16. Outbound Calls Tagged as Robocall | RingCentral

    117 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Run Reports for users synced in RingCentral And Microsoft Teams

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Ability to set time allotted between key presses to enter extension and/or name

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. New User Welcome Email Customization

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Audit Trail Enhancements

    281 votes

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    73 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.