Settings and activity

50 results found

1. Edit contacts on external company directory

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Aug 12, 2024

2. Remove missed call from queue members if answered

   223 votes

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   29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Learn more about this feature here.

   Kenneth supported this idea  ·  Apr 25, 2024

3. Automatically print outgoing fax confirmation

   4 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Apr 15, 2024

4. Shared SMS were multiple users can receive and send SMS on specific number

   1,445 votes

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   Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Apr 17, 2024

5. Change system default voice recording

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   1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Mar 11, 2024

6. Assigning paging device to a call queue

   12 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Mar 7, 2024

7. A rule to automatically send all incoming calls labeled "Suspected Robocall" straight to voicemail

   4 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kenneth supported this idea  ·  Mar 1, 2024

8. Phone number called on call logs for users on RC app

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Dec 23, 2022

9. Include license report for each user on the account

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenneth shared this idea  ·  Jul 13, 2023

10. Special button to record calls on physical phone

    5 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Kenneth shared this idea  ·  Jul 18, 2023

11. Vulnerabilities for Polycom VVX and Trio

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kenneth shared this idea  ·  Sep 25, 2023

12. Licensing availability can be clickable to show all customer available numbers

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenneth shared this idea  ·  May 4, 2023

13. Disable company greeting globally

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenneth shared this idea  ·  Nov 2, 2023

14. WINGET exe version

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Kenneth shared this idea  ·  Dec 21, 2023

15. Unable to receive groups SMS for T-mobile numbers

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenneth shared this idea  ·  Oct 18, 2023

16. Track idle the most user on multiple call queues (Longest Idle ring setting)

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenneth shared this idea  ·  Jan 23, 2024

17. drill down on a report for accurate missed calls on call queue

    5 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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18. Regard the pick-up of any parked call as 'Inbound' for call recording purposes

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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19. Outbound Calls Tagged as Robocall | RingCentral

    158 votes

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    Under Review  ·  35 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Run Reports for users synced in RingCentral And Microsoft Teams

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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