Settings and activity

29 results found

1. Improve handling media for Queue events

   2 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  ·  Nov 12, 2024

2. Support interaction logging with no disposition in all applicable embedded CRM integrations

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  ·  Nov 12, 2024

3. Feature Enhancement Request: Total Hours/Log-in Time on Campaign Level in Historical Reports

   4 votes

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   Planned  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) supported this idea  ·  Oct 17, 2024

4. Add wrap up time for RingCX auto-dialer calls (Campaign)

   3 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) supported this idea  ·  Oct 17, 2024

5. Impersonated admin showing incorrectly in the audit trail

   14 votes

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   Planned  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) supported this idea  ·  Sep 5, 2024

6. Automatic Replies in Messaging

   6 votes

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   Planned  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  ·  May 20, 2021

7. Ability to Turn Off Calling Out Through Voicemail

   18 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  ·  Sep 15, 2021

8. Ability to disable "unmute with spacebar" in RCV meetings

   41 votes

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   Planned  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  ·  Jan 18, 2022

9. Password and PIN Expiration Requirement

   27 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  ·  Sep 15, 2021

10. Interaction w/ IVR Allows Callers to Remain

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Filter download user list

    24 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Notifications: Task assigned/reassigned to me

    82 votes

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    Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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13. Alert for when someone is on hold for extended time

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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15. Change End Button for Host for RingCentral Meetings Rooms for Color Blind Users

    10 votes

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    Under Review  ·  0 comments  ·  Events & Video » Legacy Meetings (RCM)  ·  Delete…  ·  Admin →
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16. Service Web: Port-In Date for Numbers Visible

    27 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

    121 votes

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    Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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18. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    212 votes

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    35 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239

19. Add Remote Control feature to RC Desktop App - Video

    187 votes

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    Implemented  ·  71 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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20. While in a direct call my, status is "on a call", a queue call will still ring in; I would like an option to not ring.

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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