Settings and activity
15 results found
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11 votes
Nestor supported this idea ·
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6 votes
Nestor shared this idea ·
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7 votes
Nestor shared this idea ·
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7 votes
Nestor shared this idea ·
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10 votes
Nestor shared this idea ·
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1 vote
Nestor shared this idea ·
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4 votes
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718 votes
SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.
I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.
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8 votes
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195 votesHi everyone, this is planned. It is coming with new call service features in Summer 2024!
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562 votes
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4 votes
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7 votes
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23 votes
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101 votes