← RingCentral Ideas

Settings and activity

15 results found

  1. SMS/Text to Email Feature

    13 votes
    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Nestor supported this idea  · 

  2. Add a checkbox in Presence for monitored calls on hold

    7 votes
    1 comment  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Nestor shared this idea  · 

  3. Add The Capability To Set Default Key For Call Flip

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nestor shared this idea  · 

  4. Presence "Leave Empty" Option Does Nothing

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Nestor shared this idea  · 

  5. Separate the Call Forwarding & Voicemail

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nestor shared this idea  · 

  6. Can a routing option be setup where our internal user calls come through, but all external numbers route directly to voicemail?

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nestor shared this idea  · 

  7. Allow RingCentral App to Place Max Agent Calls on Hold

    4 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?

  8. Shared SMS were multiple users can receive and send SMS on specific number

    765 votes
    161 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

  9. Add the ability to remove Integrated Calling to iPhone

    8 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  10. Separate ring for Desktop app and Mobile app

    205 votes
    30 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  11. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    584 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

  12. Allow disabling inbound Faxing by DID

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  13. Do not disconnect all callers when organizer leaves conference call

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  14. Please add the ability to turn off the user added initial email every time you add a user.

    23 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  15. Desk phone to ring first before app

    101 votes
    Implemented  ·  10 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?