← RingCentral Ideas

Settings and activity

35 results found

  1. Ability to use RingCentral for click to SMS

    7 votes
    2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jim Argie supported this idea  · 

  2. disable the external call from limited extension/common area phone

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jim Argie supported this idea  · 

  3. Disable inbound faxes

    8 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Jim Argie supported this idea  · 

  4. Allow Limited Extension as Forwarding Number of User Extensions

    5 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jim Argie supported this idea  · 

  5. Allow handling of multiple Call Queue calls

    114 votes
    24 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jim Argie supported this idea  · 

  6. Block phone calls by caller ID

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jim Argie supported this idea  · 

  7. Allow customer to set an auto response in SMS

    29 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jim Argie supported this idea  · 

  8. Allow transfers directly to the dial by name directory

    27 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jim Argie supported this idea  · 

  9. Ability to block short code numbers the same as blocked phone numbers

    36 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jim Argie supported this idea  · 

  10. Disable 2fa on a user level

    5 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jim Argie shared this idea  · 

  11. Enable SMS for UK numbers

    95 votes
    Future Consideration  ·  34 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jim Argie supported this idea  · 

  12. Ability to force users to use the web browser version only and never offer to download and install the desktop app

    4 votes
    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jim Argie supported this idea  · 

  13. Remove Message Tab Completely for Specific Users

    8 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jim Argie supported this idea  · 

  14. Pulse alerts for refused calls or agents in Unavailable: Refused state.

    14 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Jim Argie supported this idea  · 

  15. RingCentral Desktop App's Phone Tab: Customization

    6 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jim Argie supported this idea  · 

  16. To have the option to set a label for a phone number to show in the call logs.

    2 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Jim Argie shared this idea  · 

  17. International calls report

    23 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jim Argie commented  · 

    Customer would like to have the ability to filter domestic and international calls on the Analytics reporting so they can easily separate international calls from domestic calls.

  18. "Ability to retain the initial call queue name when transferring to another call queue."

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jim Argie commented  · 

    customer wants to show the call queue name when call is being transferred so they would know that the call came from their main number/queue

  19. Add the ability on O@H to use the main company number as the outbound SMS number for all users.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jim Argie shared this idea  · 

  20. Video meeting Recordings on Archiver

    9 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jim Argie commented  · 

    Customer would like to have the ability to archive video meeting recordings for all extensions

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