Settings and activity

16 results found

1. Add ring group to call queues

   22 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kristopher John supported this idea  ·  Sep 1, 2024

2. Wants to see the dial pad in the center of the screen

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Kristopher John supported this idea  ·  Aug 1, 2024

3. RingEx Desktop App change functionality

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kristopher John supported this idea  ·  Jul 25, 2024

4. Requesting an enhancement to have on-screen notifications for incoming calls, regardless of state the agent. The notification should have th

   15 votes

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   0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Kristopher John supported this idea  ·  May 16, 2024

5. Add Metrics and Data Values in Custom Reports

   2 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Kristopher John shared this idea  ·  Feb 1, 2023

6. Call Tracing/Blacklisting Service like *57 from other carriers

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kristopher John shared this idea  ·  Apr 1, 2023

7. Please add 159 to RingCentral dialing plan so we can dial it directly from the RC App.

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kristopher John shared this idea  ·  Sep 21, 2023

8. Bulk Update User Settings

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Call Masking for credit card transactions need to be available for mvp plans.

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Allow download of all extensions

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Comprehensive Report for List of All Users in the Account and Changes and Devices Information please

    19 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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12. Bulk Enable Users after Locked out by fail login attempts

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Send Fax through FastFax integration

    10 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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14. Ability to select what user's can see as an outbound caller ID on their RC application

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Report of Users on a User Template

    7 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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16. Increase Email Invite to 72hrs

    4 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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