← RingCentral Ideas

Settings and activity

28 results found

  1. User List Incoming Call Set up Report

    7 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Kristopher John supported this idea  · 

  2. Sending audio and video recordings using messages in the RingCentral app

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    Kristopher John supported this idea  · 

  3. Ability to force agents back to Available Status from Dashboard

    8 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Kristopher John supported this idea  · 

  4. Ability to remove the deleted users from the performance report

    24 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kristopher John supported this idea  · 

  5. Instantly flagged for token renewal

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Kristopher John supported this idea  · 

  6. RingCX Analytics: Additional Metrics and Elements to Simplify Use and Provide Enhanced Functionality

    24 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Kristopher John supported this idea  · 

  7. Permission to Block a User from Having the Visibility of IVRs from other Sites

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kristopher John supported this idea  · 

  8. RingCX unmute author

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kristopher John supported this idea  · 

  9. DND on RC Mobile App Only

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Kristopher John shared this idea  · 

  10. Show an account's entire list of user groups from the user extension level

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kristopher John shared this idea  · 

  11. Analytics access for Supervisor

    9 votes
    New  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Kristopher John supported this idea  · 

  12. Improve Recording Playback Audio Quality From Service Web

    13 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kristopher John supported this idea  · 

  13. Add ring group to call queues

    24 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kristopher John supported this idea  · 

  14. Wants to see the dial pad in the center of the screen

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Kristopher John supported this idea  · 

  15. RingEx Desktop App change functionality

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kristopher John supported this idea  · 

  16. Requesting an enhancement to have on-screen notifications for incoming calls, regardless of state the agent. The notification should have th

    15 votes
    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Kristopher John supported this idea  · 

  17. Add Metrics and Data Values in Custom Reports

    2 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Kristopher John shared this idea  · 

  18. Call Tracing/Blacklisting Service like *57 from other carriers

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kristopher John shared this idea  · 

  19. Please add 159 to RingCentral dialing plan so we can dial it directly from the RC App.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kristopher John shared this idea  · 

  20. Bulk Update User Settings

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
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