Settings and activity

47 results found

1. Separate Directories in Multi-Site Environment

   55 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. the ability to customize automatic recording announcements for in- and outbound calls per site.

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Enable/Disable OnDemand Call Recording by user (not system wide)

   67 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Park Locations/Presence - split the enablement of "ringing of monitored lines" from the "ringing of private park locations"

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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5. (via Jupiter/mThor) Allow manual conference call to continue after host drops

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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6. Bring back the pause screen share feature

   56 votes

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   Future Consideration  ·  4 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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7. Extend SMS functionality to Call Queue (Admin settings, Sending, receiving, and Analytics)

   19 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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8. Inbound SMS queues on MVP (like textel but internal)

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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9. Inbound Group SMS Text

   24 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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10. Sync VM notification email with RC VM status

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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11. VM Notifications to email (Outlook)

    13 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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12. Make Messaging Permission in Custom Roles a Native Feature

    33 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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13. ability to use license from parent cost center when adding user to child cost center

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Cloud PBX for Teams integration Sync Module for Multiple PBXs

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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15. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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16. Support for PIDF-LO (emergency header information) xml info (Microsoft Teams Direct Routing)

    27 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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17. Speech enabled Auto-Attendant for RC Office

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. RCCC & MVP - Allow to ratio of CC to MVP mapping to not solely be 1:1

    7 votes

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    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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19. Make Billing Currency a System Admin selectable attribute

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

    45 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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