Settings and activity

22 results found

1. Allow for Call Transcripts to be Backed Up via RC Archiver

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Michael shared this idea  ·  Sep 4, 2025

2. Allow for Call Transcripts to be backed up via RC Archiver

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   New  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Edit…  ·  Delete…  ·  Admin →
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   Michael shared this idea  ·  Sep 4, 2025

3. Add filter for Holiday 'Queue is Open' System Alerts

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   New  ·  7 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Michael supported this idea  ·  Sep 4, 2025

4. Report DID's SMS campaign & SMS Status

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   New  ·  2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Michael supported this idea  ·  Aug 28, 2025

5. Support for SSO across multiple Entra ID tenants.

   101 votes

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   New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Michael supported this idea  ·  Aug 27, 2025

6. Background Noise/Audio Issue Alert Sent to Super Admins

   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Michael shared this idea  ·  Aug 21, 2025

7. Reports for adoption and usage.

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Michael supported this idea  ·  Aug 18, 2025

8. Extend Expiration Date of Activation Email

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   Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Michael supported this idea  ·  Aug 6, 2025

9. Add reporting for use of specific extensions (like message only extensions)

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Michael supported this idea  ·  Jul 23, 2025

10. Performance Reports for Message-Only Extensions

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Michael supported this idea  ·  Jul 23, 2025

11. change button shape and placement

    21 votes

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    New  ·  3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Michael supported this idea  ·  Jul 23, 2025

12. Combine User List and User Device Export

    18 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michael shared this idea  ·  Jul 1, 2025

13. Have numbers show up as "From" on RollOver calls.

    34 votes

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    New  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Michael supported this idea  ·  Jun 25, 2025

14. Option to Disable Group SMS

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michael supported this idea  ·  Jun 16, 2025

15. Cost Centers built in RCX

    25 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Michael supported this idea  ·  Jun 12, 2025

16. Feature Request – SMS / Campaign History Activity Tracker

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michael supported this idea  ·  Mar 13, 2025

17. Dial-by-Name customization

    29 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michael supported this idea  ·  Mar 11, 2025

18. Admins need to control RingCentral app settings

    26 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Michael supported this idea  ·  Feb 19, 2025

19. Turn Off Extension Dialing Options

    61 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Michael supported this idea  ·  Jan 8, 2025

20. Call Handling Template - Notify of Conflicting Rules

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michael shared this idea  ·  Dec 16, 2024