← RingCentral Ideas

Settings and activity

44 results found

  1. Prevent Duplicate Call Logs in MS Teams When Landline is Busy

    1 vote
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Benedict shared this idea  · 

  2. Include LEVN Wireless Headsets as a recommended headset option.

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Benedict supported this idea  · 

  3. Subject Generate a report for automatic notes in RingCentral App

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Benedict shared this idea  · 

  4. Generate a report for automatic notes in RingCentral App

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Benedict shared this idea  · 

  5. Customer wants 2 user ext to receive fax from main fax line

    14 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Benedict supported this idea  · 

  6. Sync RingCentral Desktop Application With RingCX

    185 votes
    Under Review  ·  14 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Benedict supported this idea  · 

  7. Enhancements to RingCX Analytics for Reporting Transfers and ASA Accuracy

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Benedict shared this idea  · 

  8. Enhanced Handling of Direct Transfers with "Enable Voicemail on Transfer" Disabled

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Benedict shared this idea  · 

  9. Implement Update Scheduling and Notification Options for RingCentral Desktop App

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Benedict shared this idea  · 

  10. Feature Enhancement Request: Lead Uploading/Management Testing in RingCX

    5 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Benedict shared this idea  · 

  11. Missed call should show on extensions that does not answer call in ring group or call queue

    20 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Benedict supported this idea  · 

  12. turn off the SMS reading pane

    7 votes
    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Benedict supported this idea  · 

  13. Feature Enhancement Request: User State + Queue Visibility and Call Pickup Dashboard

    3 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Benedict shared this idea  · 

  14. Feature Enhancement Request – Voicemail Transcripts Delivery to Email Inbox

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    Benedict shared this idea  · 

  15. Feature Enhancement Request: Total Hours/Log-in Time on Campaign Level in Historical Reports

    4 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Benedict shared this idea  · 

  16. Access to Transcript URL for Engage Messaging Channel Type in RingCX Analytics

    5 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Benedict shared this idea  · 

  17. RingCX Analytics

    1 vote
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Benedict shared this idea  · 

  18. pre-recorded messages played on the paging system

    17 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Benedict supported this idea  · 

  19. Fax Cover Page

    11 votes
    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Benedict supported this idea  · 

  20. Feature Request: Report on Transferred Call Destinations in RingCX

    10 votes
    Under Review  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Benedict shared this idea  · 
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