Settings and activity
41 results found
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13 votes
Paola Bianca Navarra
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13 votesPaola Bianca Navarra
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9 votesPaola Bianca Navarra
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2 votes
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1 votePaola Bianca Navarra
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1 votePaola Bianca Navarra
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2 votesPaola Bianca Navarra
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27 votes
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578 votesThis is now live! Check it out in app under Notifications and Audio
An error occurred while saving the comment Paola Bianca Navarra
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It would be beneficial to have a feature that allows mute when engaged on an active call.
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42 votes
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48 votesAn IT admin can set meetings to start recording automatically whenever a host or moderator joins.End users can also do the same via Settings>Meetings in service.ringcentral.com. This has been available for several years and is configured in the Admin Portal under company meeting settings. See Configuring company meeting settings.
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90 votes
Thanks for the continued feedback on this one.
To clarify how RingCentral Video works today: if the meeting host hasn't joined, the first participant from your account to join is automatically given host/moderator controls — so a scheduled or recurring meeting can start and run even when the original host is out.
We also hear the specific request here: the ability to designate a named co-host or alternate host when scheduling, so a chosen colleague reliably holds those controls regardless of join order — and so dependent actions like automatic recording or breakout room management work as expected. That capability isn't available in RCV today.
This remains on our backlog. It isn't on the near-term roadmap yet, but the interest here is heard and we'll update this thread as our plans develop.
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23 votes
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18 votes
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5 votes
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9 votes
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57 votes
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3 votes
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194 votes
Thanks for this suggestion. Remote control during screen sharing is available today, but only when both the person sharing and the person requesting control are on the RingCentral desktop app. This is because the desktop app has deeper access to your device that a browser simply isn't allowed to have for security reasons — browsers intentionally limit what a website can do with your screen, keyboard, and mouse to protect users.
Bringing remote control to the browser would require the desktop app to be updated to work with those browser limitations, which is a significant undertaking relative to how this feature is used today. After evaluating it, we've decided this isn't something we'll be building, and we're closing this request.
If remote control is something you rely on, we'd recommend joining meetings from the RingCentral desktop app rather than the browser.See Requesting and approving remote desktop control.
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405 votesWe want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating…
There should be an option to check the call details made by an Anonymous Caller.