Settings and activity

150 results found

1. Ability to add paging extensions to Presence settings of user extensions

   17 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  May 8, 2024

2. Make call queue faxes accessible in the RC app

   30 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  May 8, 2024

3. There should be an email notification sent if a data failed to sync in Archiver

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  May 8, 2024

4. analytics retention policy

   70 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  May 7, 2024

5. Fax Caller ID

   24 votes

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   4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  May 3, 2024

6. Send Fax to multiple extension/recipient

   94 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  May 3, 2024

7. RingCentral Directory Integration Enhancements

   6 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  May 3, 2024

8. Add option for paging devices to receive and do outbound calls.

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  May 2, 2024

9. Feature Request: Show outgoing fax number for every user

   26 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  May 2, 2024

10. Restore deleted text messages

    94 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  May 1, 2024

11. Anonymous hotline and mailbox for callers

    16 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  May 1, 2024

12. Audit Trail Enhancements

    294 votes

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    78 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Johnsilou supported this idea  ·  Apr 29, 2024

13. Analytics - ability to add calls routed to message only extension or announcement only extension.

    42 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Apr 19, 2024

14. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    115 votes

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    Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Apr 11, 2024

15. Custom cover page to show recipient fax number

    17 votes

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    1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Apr 10, 2024

16. Idle behavior shows users offline even though they are available and logged into RC.

    156 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Apr 10, 2024

17. Personalize CNAM

    21 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Apr 10, 2024

18. Enable forwarding calls to external numbers to allow voicemail in RingCentral if unanswered.

    21 votes

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    1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Apr 9, 2024

19. Org-Wide SMS Number Block

    41 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Mar 29, 2024

20. Disable Conference PIN

    10 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Mar 28, 2024