← RingCentral Ideas

Settings and activity

200 results found

  1. Generate a report on a date range but only on specific time of the day

    42 votes
    6 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Susan supported this idea  · 

  2. To have the option to set a label for a phone number to show in the call logs.

    2 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Susan supported this idea  · 

  3. All SMS from RC (including voicemail notifications) should be included in a log.

    7 votes
    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Susan supported this idea  · 

  4. sms performance report

    58 votes
    Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Susan supported this idea  · 

  5. Add SMS metrics to analytics reports

    20 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Susan supported this idea  · 

  6. SMS Report LOG required.

    12 votes
    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Susan supported this idea  · 

  7. Analytics regarding Text Messaging/SMS

    232 votes
    Future Consideration  ·  28 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Susan supported this idea  · 

  8. Voicemail Greeting associated with mailbox

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Susan shared this idea  · 

  9. Customer Answering Rules Identification

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Susan shared this idea  · 

  10. Display voicemail last accessed date on portal

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Susan shared this idea  · 

  11. Maintain continuity of Ring Groups

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Susan shared this idea  · 

  12. Expand Telephone Number Name Field

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Susan shared this idea  · 

  13. Group Memberships to include Ring Groups

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Susan shared this idea  · 

  14. Desk Phone Forwarding - Call Logs

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Susan shared this idea  · 

  15. Polycom Phones - Control Forwarding

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Susan shared this idea  · 

  16. User Admin - Select who they can administer

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Susan shared this idea  · 

  17. New Text Message Emails - Include Number

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Susan shared this idea  · 

  18. Audit Trail Enhancements

    208 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Susan supported this idea  · 
    An error occurred while saving the comment
    Susan commented  · 

    It would be helpful if when a user blocks a number the Audit Trail Change Details shows the blocked number along with "to blocked" wording or something similar. Currently the change detail shows Added +####### to undefined.Thank you

  19. Forward received faxes to email

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Susan shared this idea  · 

  20. Reset and Assign

    10 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Susan shared this idea  · 
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