← RingCentral Ideas

Settings and activity

200 results found

  1. Dial a call queue from a button

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  2. Allow Key 2 to be programmable/changed on Poly VVX150

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  3. looking for a change log in RingCentral admin portal or app

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Report on users time in queue

    12 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  5. Account-Wide Holiday Settings and/or Holiday Templates

    239 votes
    27 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Allow Admins to Log in as any User

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Forwarding Voicemail to another user

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. HUD pop out window on RingCentral app

    143 votes
    Implemented  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  9. Use the app in conjunction with a physical phone

    159 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  10. Call Queue voicemails available in RC APP and GUI interface

    66 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  11. Management to be able to see the sign in/out times for staff

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Provide the ability to get history of hardphone online/offline status

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Grant users the ability to change call forwarding and availability states on behalf of other users

    32 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  14. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    588 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  15. Time and date stamp at a glance for text messages

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  16. Easy way to convert limited extension to full user

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Set up new user E-Mail limited to 48 hours

    13 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. display company name instead of phone number when using sms

    18 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  19. Ability for customers to search for known issues with any RingCentral product (bug search)

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Transfer out of Voicemail

    15 votes
    Planned  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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