Settings and activity

238 results found

1. Send calls to Deskphone from Chrome Extention

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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2. Restart phones online through the RingCentral portal

   3 votes

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3. Need option to schedule reports in Business Analytics with PDF

   78 votes

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   Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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4. Need a RC App Installed Version Report

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Ability to download or view SMS transcripts

   50 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Auto "accept queue call" toggle OFF for individual users based on schedule

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Option for the admin to view who disconnected the call

   41 votes

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   Under Review  ·  10 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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8. Add a feature that enables DND to turn on while the user is in an active call.

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Call Handling - put it back like it was!

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Phone registration Log (Deskphone)

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Possibility to filter by more criterias when adding members to a qall queue

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Validate Rules for User accounts

    27 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Call handling - please revert back

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Forward Fax # directly to email address

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Add method by which an admin can report on the SSO on/off switch inside individual accounts

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. DND state routes call to another user but voicemail circles back

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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17. Custom voice message for ringcentral phones when offline

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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18. Interact with OSTicket

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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19. Bulk delete for sms messages

    42 votes

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    17 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now on desktop and mobile, learn more here!

20. As a super admin ability to edit live report dashboards that are owned by someone else

    17 votes

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    Planned  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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