Settings and activity

72 results found

1. block incoming caller ID

   46 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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2. Need APIs to expose license usage details for BI reporting

   34 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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3. Audit Trail Enhancements

   277 votes

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   72 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

   As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

   In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

4. Ability to select what user's can see as an outbound caller ID on their RC application

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Force Logout User from RC App

   21 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. QM - Evaluation Notifications – Need Via Email

   12 votes

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   Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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7. Cross Reference Call ID in Agent State History Reporting API

   8 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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8. Reduction of RC App-Cloud interface complexity

   97 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Mark text messages, voicemails, missed call notifications as unread when already read

   59 votes

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   Implemented  ·  20 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Ildefonso commented  ·  Jan 20, 2021  ·  Edit…  ·  Delete…

   For Company that deals with hundred of SMS daily , the ability to filter or sort SMS from read / unread to make it easier to manage SMS. - Idea from a RingCentral Customer.

   Save Submitting...

10. Allow RingCentral App to Place Max Agent Calls on Hold

    4 votes

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    Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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11. Domain Control

    67 votes

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    Implemented  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Forward a voicemail to a call queue voicemail

    46 votes

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    Future Consideration  ·  12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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