Settings and activity

72 results found

1. Share host Audio in RC Video in Desktop App

   187 votes

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   13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  Phillip Liu responded

   Implemented for Windows.  

   Mac is planned for 2H 2024

2. Automatically share meeting recording with all participants invited

   10 votes

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   Under Review  ·  3 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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3. RC Meetings customized Log In screen to allow a company to put in a Confidentiality agreement screen in.

   3 votes

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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4. Include a simple video editor for recordings

   4 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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5. Be able to edit video meetings for whom I can schedule them

   3 votes

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   Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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6. Enable Setup of Shared Screen in one monitor and the Gallery to another

   47 votes

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   Planned  ·  13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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7. Add option for Host Key to RC Video

   7 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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8. Share video cloud recording with external parties

   126 votes

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   Planned  ·  17 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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9. Add ability to allow users to set meeting to record while scheduling the meeting

   4 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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10. Add Remote Control feature to RC Desktop App - Video

    189 votes

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    Implemented  ·  71 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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11. Allow Admin to remove default Virtual Backgrounds in Meetings.

    11 votes

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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12. Hide/Disable Resource Center from RC App

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Separate ring for Desktop app and Mobile app

    214 votes

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    36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!

14. Blind Copy Group Contacts - SMS

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Suppress notifications to users when template changes are made or pushed

    24 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Mute incoming call notifications while currently on a call

    573 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio

17. KPI - Average wait time Abandoned calls and Average wait time Answered calls

    11 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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18. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    655 votes

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    Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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19. Option to have Call Que Ring Softphone but Not Mobile

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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20. On the transfer call, it should show the caller number NOT the extension that transferred the call

    49 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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