Settings and activity

72 results found

1. Share host Audio in RC Video in Desktop App

   188 votes

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   13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  Phillip Liu responded

   Implemented for Windows.  

   Mac is planned for 2H 2024

2. Automatically share meeting recording with all participants invited

   12 votes

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   Under Review  ·  3 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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3. RC Meetings customized Log In screen to allow a company to put in a Confidentiality agreement screen in.

   3 votes

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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4. Include a simple video editor for recordings

   4 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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5. Be able to edit video meetings for whom I can schedule them

   3 votes

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   Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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6. Enable Setup of Shared Screen in one monitor and the Gallery to another

   49 votes

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   Planned  ·  13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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7. Add option for Host Key to RC Video

   7 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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8. Share video cloud recording with external parties

   128 votes

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   Planned  ·  17 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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9. Add ability to allow users to set meeting to record while scheduling the meeting

   4 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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10. Add Remote Control feature to RC Desktop App - Video

    190 votes

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    Implemented  ·  71 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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11. Allow Admin to remove default Virtual Backgrounds in Meetings.

    11 votes

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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12. Hide/Disable Resource Center from RC App

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Separate ring for Desktop app and Mobile app

    216 votes

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    36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!

14. Blind Copy Group Contacts - SMS

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Suppress notifications to users when template changes are made or pushed

    24 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Mute incoming call notifications while currently on a call

    573 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio

17. KPI - Average wait time Abandoned calls and Average wait time Answered calls

    11 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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18. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    661 votes

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    Future Consideration  ·  105 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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19. Option to have Call Que Ring Softphone but Not Mobile

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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20. On the transfer call, it should show the caller number NOT the extension that transferred the call

    49 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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