Settings and activity

39 results found

1. download call recording with the name or number of the caller

   18 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Sep 2, 2026

2. -No password disabled option when scheduling a meeting via Gsuite

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   John shared this idea  ·  Mar 3, 2021

3. company number section

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John shared this idea  ·  Apr 22, 2021

4. call logs view where it shows caller's information

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John shared this idea  ·  Jun 26, 2021

5. option to know if the call came from call queue or direct number

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John shared this idea  ·  Jul 27, 2021

6. rc app mobile keypad sounds

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John shared this idea  ·  Aug 20, 2021

7. Option to disable iPhone Contacts on the RingCentral app mobile

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John shared this idea  ·  Mar 16, 2022

8. Forward Contact information from one user to another

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John shared this idea  ·  Apr 15, 2022

9. google chrome extension integrated with RC app web version

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John shared this idea  ·  May 13, 2021

10. Call log feature to show who dialed the conference call outside of the customer's organization

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Jun 28, 2021

11. level IVR/enabling the dial by extension option

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Feb 3, 2021

12. control volume option for notification on RC App mobile

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Mar 11, 2021

13. Have an option to set the primary number(main) to either voice only

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Apr 20, 2022

14. Options to view all available licenses that shows the phone numbers via Service Web.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John shared this idea  ·  May 10, 2023

15. Call queue member, to have the ability to receive call even when on an active phone call

    8 votes

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    Implemented  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John commented  ·  May 20, 2021  ·  Edit…  ·  Delete…

    add a feature where call queue members will receive a notification for incoming calls even though they're currently engage

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16. Option to remove main company number for outbound caller ID settings

    49 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Oct 18, 2022

17. SMS Signature

    90 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    John commented  ·  Mar 23, 2021  ·  Edit…  ·  Delete…

    adding default signature text for SMS feature

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18. Mute incoming call notifications while currently on a call

    578 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio
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    John commented  ·  May 28, 2021  ·  Edit…  ·  Delete…

    Please add a notification alert setting for incoming calls while engaged on a call for the RC app. This is both for direct calls and call queues

    Save Submitting...

19. answer call from call queue via user's presence

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Jul 14, 2021

20. Option to automatically end the call recording when switching from audio call to video call using RingCentral app

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Aug 5, 2022