Settings and activity

51 results found

1. Add Inbound Fax Analytics

   22 votes

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   Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Apr 5, 2024

2. SMS Auto-Forwarding

   89 votes

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   Under Review  ·  24 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Mar 29, 2024

3. Add to the call queue an announcement to tell callers what number they are in line and the estimated wait time.

   24 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Mar 20, 2024

4. Position in Queue, Estimated wait time, and Call queue caller call back feature

   221 votes

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   Future Consideration  ·  38 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Mar 20, 2024

5. Transfer Call to Queue Voicemail Directly

   26 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Mar 15, 2024

6. Switch to toggle back to the Old RingCentral App Layout

   50 votes

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   Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Mar 6, 2024

7. Disable Call recording prompts on Internal Call Transfers

   7 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Mar 6, 2024

8. call waiting on each user on a call queue that is already full capacity

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   April shared this idea  ·  Nov 30, 2023

9. Allow to send more than 200 pages per fax transaction via eFax

   18 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   April commented  ·  Dec 4, 2023  ·  Edit…  ·  Delete…

   Customer is mentioned that since they are a law firm, they would need to fax the some files in a secured line, and that they need more than 300 pages or more than 50 mb.

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10. user work details on softphone to deskphone

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    April shared this idea  ·  Dec 7, 2023

11. Shared SMS were multiple users can receive and send SMS on specific number

    801 votes

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    165 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!

    
    

    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.

    
    

    Thank you! 

    April supported this idea  ·  Apr 22, 2024
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    April commented  ·  Dec 13, 2023  ·  Edit…  ·  Delete…

    2 or more user recipient for SMS, if clients customer will be sending SMS using company number they could add 2 or more user recipient

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