Settings and activity

38 results found

1. Automatically Enable AI Transcription,Notes as soon as call connects

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   New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Edit…  ·  Delete…  ·  Admin →
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   April shared this idea  ·  Nov 5, 2024

2. RingCentral CRM Extension for Load Board

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Edit…  ·  Delete…  ·  Admin →
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   April shared this idea  ·  Nov 1, 2024

3. RingSense AI Availability for RingEX Users

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   New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   April shared this idea  ·  Oct 21, 2024

4. turn on ringsense ai

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   New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Oct 21, 2024

5. live transfer/warm transfer from a merged call

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   April shared this idea  ·  Sep 11, 2024

6. import SMS from other courier to RC

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   April shared this idea  ·  Aug 28, 2024

7. Require PIN for recordings outside of Admin Portal

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Aug 26, 2024

8. AUTOMATICALLY SHARE NEW CONTACTS WITH TEAM

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   Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Aug 20, 2024

9. Centralised Contact List OR Telephone Directory that can be shared with all-users of the company

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   Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Aug 20, 2024

10. Allow customer to receive phone calls on the 2 or more extension they used to login in their mobile app. Allow to show Identifier which line

    3 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    April shared this idea  ·  Apr 5, 2024

11. ability to disable call recording

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Jul 24, 2024

12. Disable/Enable 2 Factor Authentication on certain users

    17 votes

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    Under Review  ·  2 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Jul 23, 2024

13. Group Text Messaging

    71 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Jul 18, 2024

14. Ability to mark all unread SMS and voicemail messages read

    17 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Jul 15, 2024

15. IVR keypress to show on the display screen of the recipient

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    April shared this idea  ·  Jul 8, 2024

16. Be able to handle multiple conference calls using deskphone

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Jun 20, 2024

17. Idle behavior shows users offline even though they are available and logged into RC.

    116 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    April supported this idea  ·  May 28, 2024

18. Dialing without area code

    9 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    April supported this idea  ·  May 22, 2024

19. to separate the vm and fax notification

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    April supported this idea  ·  May 21, 2024

20. Disable accept queue call slide bar on some agents

    23 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    April supported this idea  ·  May 17, 2024