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Settings and activity

46 results found

  1. Generate analytics reports showing detailed call queue report

    10 votes

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    New  ·  4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    April supported this idea  · 

  2. Caller ID name support on mobile numbers

    61 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. RingSense Integration for Salesforce -Fetched Summary, Transcripts and Notes to be posted in Notes Section of Salesforce

    1 vote

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    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    April shared this idea  · 

  4. Customizable reports

    10 votes

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    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  5. Ability to send SMS via gateway

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  6. Receive Faxes from Automated Source

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    April shared this idea  · 

  7. Make notes feature multi-lingual

    2 votes

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    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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  8. incoming tone for new calls on RC App while in an active call

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    April shared this idea  · 

  9. Using 1 email to send fax

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  10. Automatically Enable AI Transcription,Notes as soon as call connects

    4 votes

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    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    April shared this idea  · 

  11. RingCentral CRM Extension for Load Board

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Admin →
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    April shared this idea  · 

  12. RingSense AI Availability for RingEX Users

    2 votes

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    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    April shared this idea  · 

  13. turn on ringsense ai

    4 votes

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    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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  14. live transfer/warm transfer from a merged call

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    April shared this idea  · 

  15. import SMS from other courier to RC

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    April shared this idea  · 

  16. Require PIN for recordings outside of Admin Portal

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. AUTOMATICALLY SHARE NEW CONTACTS WITH TEAM

    51 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  18. Centralised Contact List OR Telephone Directory that can be shared with all-users of the company

    52 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Allow customer to receive phone calls on the 2 or more extension they used to login in their mobile app. Allow to show Identifier which line

    3 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  20. ability to disable call recording

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    April supported this idea  · 
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