← RingCentral Ideas

Settings and activity

49 results found

  1. Option for the IVR name to be dropped or adjusted when call is forwarded to a call queue

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    April shared this idea  · 

  2. Option for the IVR name to be dropped or adjusted when call is forwarded to a call queue

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    April shared this idea  · 

  3. Keypress counter on IVR menu

    7 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  4. Generate analytics reports showing detailed call queue report

    17 votes
    New  ·  5 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  5. Caller ID name support on mobile numbers

    64 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  6. RingSense Integration for Salesforce -Fetched Summary, Transcripts and Notes to be posted in Notes Section of Salesforce

    1 vote
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    April shared this idea  · 

  7. Customizable reports

    10 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  8. Ability to send SMS via gateway

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  9. Receive Faxes from Automated Source

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    April shared this idea  · 

  10. Make notes feature multi-lingual

    2 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  11. incoming tone for new calls on RC App while in an active call

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    April shared this idea  · 

  12. Using 1 email to send fax

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    April shared this idea  · 

  13. Automatically Enable AI Transcription,Notes as soon as call connects

    5 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    April shared this idea  · 

  14. RingCentral CRM Extension for Load Board

    2 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Admin →
    How important is this to you?
    April shared this idea  · 

  15. RingSense AI Availability for RingEX Users

    2 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    April shared this idea  · 

  16. turn on ringsense ai

    4 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  17. live transfer/warm transfer from a merged call

    10 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    April shared this idea  · 

  18. import SMS from other courier to RC

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    April shared this idea  · 

  19. Require PIN for recordings outside of Admin Portal

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  20. AUTOMATICALLY SHARE NEW CONTACTS WITH TEAM

    54 votes
    Planned  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    April supported this idea  · 
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