Settings and activity

45 results found

1. Caller ID name support on mobile numbers

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   April supported this idea  ·  Jan 16, 2025

2. RingSense Integration for Salesforce -Fetched Summary, Transcripts and Notes to be posted in Notes Section of Salesforce

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Edit…  ·  Delete…  ·  Admin →
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   April shared this idea  ·  Jan 10, 2025

3. Customizable reports

   9 votes

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   0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Jan 9, 2025

4. Ability to send SMS via gateway

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Jan 7, 2025

5. Receive Faxes from Automated Source

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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   April shared this idea  ·  Dec 25, 2024

6. Make notes feature multi-lingual

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   New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Dec 20, 2024

7. incoming tone for new calls on RC App while in an active call

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   April shared this idea  ·  Dec 16, 2024

8. Using 1 email to send fax

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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   April shared this idea  ·  Nov 26, 2024

9. Automatically Enable AI Transcription,Notes as soon as call connects

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   New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Edit…  ·  Delete…  ·  Admin →
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   April shared this idea  ·  Nov 5, 2024

10. RingCentral CRM Extension for Load Board

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Edit…  ·  Delete…  ·  Admin →
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    April shared this idea  ·  Nov 1, 2024

11. RingSense AI Availability for RingEX Users

    2 votes

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    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    April shared this idea  ·  Oct 21, 2024

12. turn on ringsense ai

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    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Oct 21, 2024

13. live transfer/warm transfer from a merged call

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    April shared this idea  ·  Sep 11, 2024

14. import SMS from other courier to RC

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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    April shared this idea  ·  Aug 28, 2024

15. Require PIN for recordings outside of Admin Portal

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Aug 26, 2024

16. AUTOMATICALLY SHARE NEW CONTACTS WITH TEAM

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    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Aug 20, 2024

17. Centralised Contact List OR Telephone Directory that can be shared with all-users of the company

    52 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Aug 20, 2024

18. Allow customer to receive phone calls on the 2 or more extension they used to login in their mobile app. Allow to show Identifier which line

    3 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    April shared this idea  ·  Apr 5, 2024

19. ability to disable call recording

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Jul 24, 2024

20. Disable/Enable 2 Factor Authentication on certain users

    17 votes

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    Under Review  ·  2 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Jul 23, 2024