Settings and activity
59 results found
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40 votes
Kim
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33 votesKim
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85 votes
Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!
Kim
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13 votes
An error occurred while saving the comment -
16 votes
An error occurred while saving the comment Kim
commented
Having the ability to toggle off the DTMF shortcuts would be a good feature for my customers, as they use certain keystrokes to program devices. For example, # # is currently a shortcut to put the caller on hold.
Kim
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10 votesKim
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10 votesKim
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18 votesKim
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13 votesKim
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20 votes
An error occurred while saving the comment Kim
commented
This shouldn't have to be a feature request; it is possible in the Standalone Phone App that the customer migrated from.
Searching by Company Name is very important.
Kim
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30 votesKim
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116 votesKim
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15 votes
An error occurred while saving the comment Kim
commented
This is available already.
Create a dashboard, and display it in the call center.
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12 votesKim
shared this idea
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56 votes
An error occurred while saving the comment Kim
commented
This is very important for customers who would like to have responses to SMS go to a single number. I.E. Appointment Reminders
Kim
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42 votes
An error occurred while saving the comment Kim
commented
Manually setting the status to Busy would be beneficial. If we could allow Admins to add a few Custom status choices that would be great!
Kim
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11 votesKim
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71 votes
An error occurred while saving the comment Kim
commented
Coming from using the Stand Alone Phone app, my customer is finding that they would like to have the ability to add statuses to the MVP app. They would really like the ability to manually go Busy. Since the current offerings are only DND, Available and Invisible.
Giving Admins the ability to add a few more statuses to choose from would be ideal.
Kim
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6 votesKim
shared this idea
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4 votes
RingCentral has POTs in a box, for Elevator usage.