Settings and activity
44 results found
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43 votes
Kim supported this idea ·
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17 votes
Kim supported this idea ·
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12 votes
Kim supported this idea ·
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18 votes
Kim supported this idea ·
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17 votes
Kim supported this idea ·
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23 votes
Kim supported this idea ·
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32 votes
Kim supported this idea ·
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85 votesImplemented ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!
Kim supported this idea ·
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13 votes
An error occurred while saving the comment -
14 votes
An error occurred while saving the comment Kim commented
Having the ability to toggle off the DTMF shortcuts would be a good feature for my customers, as they use certain keystrokes to program devices. For example, # # is currently a shortcut to put the caller on hold.
Kim supported this idea ·
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10 votes
Kim supported this idea ·
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10 votes
Kim supported this idea ·
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18 votes
Kim supported this idea ·
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13 votes
Kim supported this idea ·
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20 votes
An error occurred while saving the comment Kim commented
This shouldn't have to be a feature request; it is possible in the Standalone Phone App that the customer migrated from.
Searching by Company Name is very important.
Kim supported this idea ·
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30 votes
Kim supported this idea ·
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101 votes
Kim supported this idea ·
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15 votes
An error occurred while saving the comment Kim commented
This is available already.
Create a dashboard, and display it in the call center.
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12 votes
Kim shared this idea ·
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55 votes
An error occurred while saving the comment Kim commented
This is very important for customers who would like to have responses to SMS go to a single number. I.E. Appointment Reminders
Kim supported this idea ·
RingCentral has POTs in a box, for Elevator usage.