Settings and activity

222 results found

1. Caller ID number change to another user's extension phone number

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Oct 27, 2024

2. a way to see calls ignored by agents

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Oct 26, 2024

3. Sending an announcement to a group by using a desk phone button, soft key or and/or a click on the app.

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Oct 21, 2024

4. Synchronization of External Shared Contacts in RingCentral Mobile App

   9 votes

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   0 comments  ·  Events & Video » Accessibility  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Oct 21, 2024

5. Sync Desktop Contacts with Cell Phone App Contacts

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Oct 21, 2024

6. Route incoming to an extension based on the caller's area code.

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Oct 16, 2024

7. Show Caller number when specific extension will transfer the call to another extension

   41 votes

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   Under Review  ·  8 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Oct 14, 2024

8. Include the announcement when the call is being recorded on call recordings

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Bianca Serrano shared this idea  ·  Oct 7, 2024

9. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   321 votes

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   Planned  ·  102 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Oct 6, 2024

10. Performance report for more accurate total number of calls

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Oct 1, 2024

11. IVR Invalid Key Press

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Sep 27, 2024

12. Increase contact maximum capacity

    16 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Sep 27, 2024

13. Allow More Than 10,000 Contacts

    62 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Sep 26, 2024

14. RingCentral app EXE installers. Option to disable update/prompt to update

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Sep 25, 2024

15. Call Trap

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Sep 25, 2024

16. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    139 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Sep 20, 2024

17. Increase Data Retention of Analytics

    46 votes

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    Future Consideration  ·  6 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Sep 20, 2024

18. Call Forwarding Visibility in Call Logs (External number)

    6 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Sep 19, 2024

19. Retrieve Call Recording

    16 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Sep 18, 2024

20. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Bianca Serrano supported this idea  ·  Sep 18, 2024