Settings and activity

262 results found

1. Call Queue number as Fax Caller ID for Non Call Queue Members

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Bianca supported this idea  ·  Jul 7, 2026

2. Support DTMF Extension Dialing Within AI Receptionist

   14 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Jul 7, 2026

3. Continuous Dialing for Failed Faxes until successfully sent

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Jul 1, 2026

4. Track if a user login using SSO or RingCentral credentials.

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Jun 2, 2026

5. SMS Caller ID as "Private"

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Jun 2, 2026

6. Missed Calls/Abandoned Calls KPI in Analytics Portal though the call has been answered by other call queue memebers.

   8 votes

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   Needs More Information  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  May 20, 2026

7. Real-time Email/SMS Notifications for Call Queue Booster Callback Requests

   32 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  May 8, 2026

8. Admins do not have access to users' AI notes or transcripts.

   8 votes

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   New  ·  0 comments  ·  RingCX » AI quality management  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  May 8, 2026

9. Support for SSO across multiple Entra ID tenants.

   150 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  May 5, 2026

10. Use same text to speech technology for custom voicemail greetings etc.

    26 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Apr 27, 2026

11. Automatically block calls if marked as spam

    23 votes

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    4 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Apr 6, 2026

12. Show Shared SMS previews on lock screen notifications

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    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Bianca shared this idea  ·  Apr 3, 2026

13. Remove voicemail options after voicemail limit to avoid reset

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Bianca shared this idea  ·  Apr 1, 2026

14. Expand Composability - Remove Fax icon across RC apps (Phone desktop app, RCApp, Mobile)

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Mar 20, 2026

15. RC for Salesforce - Picklist

    5 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Mar 13, 2026

16. received a notification if one of your VIP number is calling

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Mar 13, 2026

17. When all Call Queue members are on DND status, calls should go straight to Voicemail

    5 votes

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    New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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18. Import and Sync Contacts from an External Directory to the Admin Portal

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Bianca shared this idea  ·  Mar 9, 2026

19. Customize data retention

    78 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Feb 16, 2026

20. Renaming an existing Group SMS

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Feb 11, 2026