When all Call Queue members are on DND status, calls should go straight to Voicemail
Our Customer requested for a setup that should be available on a Call queue wherein if all members are on DND or is on unavailable status, calls should go straight to Voicemail without their customers having to wait for the maximum wait time before the call go to VM
3
votes
Claire
shared this idea
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Rodney
commented
This is so important to be able to take control of clients and employee screens while doing screen sharing. Please have this enabled ASAP, or we will have to use other services like zoom or teams