Settings and activity

232 results found

1. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   326 votes

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   Planned  ·  102 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Oct 6, 2024

2. Performance report for more accurate total number of calls

   9 votes

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   New  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Oct 1, 2024

3. IVR Invalid Key Press

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 27, 2024

4. Increase contact maximum capacity

   19 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 27, 2024

5. Allow More Than 10,000 Contacts

   64 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 26, 2024

6. RingCentral app EXE installers. Option to disable update/prompt to update

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 25, 2024

7. Call Trap

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 25, 2024

8. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   151 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 20, 2024

9. Increase Data Retention of Analytics

   56 votes

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   Future Consideration  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 20, 2024

10. Call Forwarding Visibility in Call Logs (External number)

    6 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 19, 2024

11. Retrieve Call Recording

    18 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 18, 2024

12. Shared SMS were multiple users can receive and send SMS on specific number

    1,443 votes

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    341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Bianca supported this idea  ·  Sep 18, 2024

13. Add the ability to include Limited Extensions in Call Queue groups.

    18 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 18, 2024

14. Allow Super Admin Users to Manage What Counts as an Abandoned Call

    46 votes

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    Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 18, 2024

15. Call Queue ring simultaneously the overflow into another call queue simultaneously

    19 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 16, 2024

16. Simultaneous protocol to be added in call queue overflow

    7 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 16, 2024

17. choose which users/extensions will be archived

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 12, 2024

18. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 10, 2024

19. Ability to change line 1 and line 2 presence for Deskphones

    9 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 10, 2024

20. Delete bulk messages/Conversation in Unified App

    153 votes

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    Future Consideration  ·  59 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 10, 2024