Settings and activity

252 results found

1. Allow Visibility to see which templates are assigned to a user

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Dec 23, 2024

2. give caller information from voicemail emails

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Dec 19, 2024

3. SMS Signature

   89 votes

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   Under Review  ·  25 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Dec 6, 2024

4. Substitute Caller ID for SMS

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Dec 5, 2024

5. Allow SMS Outbound Caller ID Change

   64 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Dec 5, 2024

6. SMS Text Message Content word filtering? want to turned it off.

   37 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Nov 26, 2024

7. Allow Custom Rule templates to be applied at the Site/IVR side.

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Nov 26, 2024

8. Disable internal calls for some users

   12 votes

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   Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Nov 26, 2024

9. Assign 2 desk phones with 1 line

   43 votes

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   New  ·  12 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Nov 20, 2024

10. Separate Outbound Calling Announcement

    25 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Nov 8, 2024

11. Enable AI transcription on Desk phone

    292 votes

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    Planned  ·  83 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Nov 7, 2024

12. Add A Historical Logs for Phone Provisioning in the Admin Portal

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Oct 30, 2024

13. Caller ID number change to another user's extension phone number

    14 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Oct 27, 2024

14. a way to see calls ignored by agents

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Oct 26, 2024

15. Sending an announcement to a group by using a desk phone button, soft key or and/or a click on the app.

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Oct 21, 2024

16. Synchronization of External Shared Contacts in RingCentral Mobile App

    9 votes

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    0 comments  ·  Events & Video » Accessibility  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Oct 21, 2024

17. Sync Desktop Contacts with Cell Phone App Contacts

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Oct 21, 2024

18. Route incoming to an extension based on the caller's area code.

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Oct 16, 2024

19. Show Caller number when specific extension will transfer the call to another extension

    51 votes

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    Under Review  ·  10 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Oct 14, 2024

20. Include the announcement when the call is being recorded on call recordings

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Bianca shared this idea  ·  Oct 7, 2024