Settings and activity

59 results found

1. Add ring group to call queues

   25 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dennis supported this idea  ·  Aug 31, 2024

2. Visibility of Peak Hours in Analytics

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dennis supported this idea  ·  Aug 27, 2024

3. analytics retention policy

   68 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dennis supported this idea  ·  Jun 19, 2024

4. Deskphone to make and receive internal call but block external calls

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Dennis supported this idea  ·  May 24, 2024

5. Bulk Update to the Email Domain of Users

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dennis supported this idea  ·  Mar 28, 2024

6. Ability to select what user's can see as an outbound caller ID on their RC application

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Dennis shared this idea  ·  Oct 4, 2022

7. Hide "All Employees" Team

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Add function to claim a domain to prevent account sign-up

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Add an interrupt message when a call is placed on hold

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Option to turn off Citrix Optimization by Default

    6 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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11. Modify From Address for Email Channels

    3 votes

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    Under Review  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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12. New RingCentral - no date stamp for text messages from the day of

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    114 votes

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    7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Please ensure that you are on the latest version of the app. Thank you!

13. Increase the time on server for Automatic Call Recording (Data Retention Policy) for 180 days

    20 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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14. block incoming caller ID

    46 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Auto reply SMS to missed calls

    143 votes

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    Planned  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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16. Out of office auto reply to text messages

    119 votes

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    Planned  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Receive OTP from websites

    235 votes

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    Under Review  ·  52 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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18. Force Logout User from RC App

    21 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Presence "Leave Empty" Option Does Nothing

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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