Settings and activity

88 results found

1. Bring up Contacts when transferring a call on desktop app (like in mobile app)

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Nov 19, 2025

2. Disable Call recording announcement

   61 votes

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   New  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Nov 19, 2025

3. Enable Group SMS/MMS Support for Phone Numbers Using Sinch

   22 votes

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   New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Nov 7, 2025

4. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

   147 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Oct 14, 2025

5. remove do not disturb

   27 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Sep 16, 2025

6. Outbound Calls Tagged as Robocall | RingCentral

   98 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Aug 25, 2025

7. caller ID

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Aug 21, 2025

8. Caller ID to External Number

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Aug 21, 2025

9. Configure Caller ID of Forwarded Calls

   9 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Aug 21, 2025

10. Set multiple numbers in external call forwarding

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Aug 21, 2025

11. SMS Retention

    127 votes

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    Under Review  ·  38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Aug 11, 2025

12. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    
    

    Thank you!

    Veronica supported this idea  ·  Aug 11, 2025

13. user have super admin access limited to some extension

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Aug 1, 2025

14. Displaying Caller ID Instead of Call Queue Name on Incoming Calls

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Jul 31, 2025

15. When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call

    39 votes

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    New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Jul 31, 2025

16. Enable Analytics Filtering by Phone Number (Not Just by Queue)

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Veronica shared this idea  ·  Jul 24, 2025

17. Spam and Robo Calls

    73 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Jul 22, 2025

18. Bulk Update Voicemail Pin

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Jul 22, 2025

19. Capability to retrieve deleted sms for deleted extensions.

    24 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Jul 21, 2025

20. Ability to Recover Deleted Team

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Jul 21, 2025