Settings and activity

85 results found

1. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

   144 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Veronica supported this idea  ·  Oct 14, 2025

2. remove do not disturb

   27 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Sep 16, 2025

3. Outbound Calls Tagged as Robocall | RingCentral

   93 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Aug 25, 2025

4. caller ID

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Aug 21, 2025

5. Caller ID to External Number

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Aug 21, 2025

6. Configure Caller ID of Forwarded Calls

   9 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Aug 21, 2025

7. Set multiple numbers in external call forwarding

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Aug 21, 2025

8. SMS Retention

   124 votes

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   Under Review  ·  37 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Veronica supported this idea  ·  Aug 11, 2025

9. Shared SMS were multiple users can receive and send SMS on specific number

   1,245 votes

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   292 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

   Veronica supported this idea  ·  Aug 11, 2025

10. user have super admin access limited to some extension

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Aug 1, 2025

11. Displaying Caller ID Instead of Call Queue Name on Incoming Calls

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Jul 31, 2025

12. When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call

    33 votes

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    New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Jul 31, 2025

13. Enable Analytics Filtering by Phone Number (Not Just by Queue)

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Veronica shared this idea  ·  Jul 24, 2025

14. Spam and Robo Calls

    71 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Jul 22, 2025

15. Bulk Update Voicemail Pin

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Jul 22, 2025

16. Capability to retrieve deleted sms for deleted extensions.

    24 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Jul 21, 2025

17. Ability to Recover Deleted Team

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Jul 21, 2025

18. Stop Spam Calls

    19 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Jul 14, 2025

19. Incoming caller id name instead of special number

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Jul 11, 2025

20. Caller ID for all incoming calls

    40 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Veronica supported this idea  ·  Jul 11, 2025