Settings and activity

44 results found

1. Ring Group support in RingEX

   10 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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2. Enable Setup of Shared Screen in one monitor and the Gallery to another

   49 votes

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   Planned  ·  13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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3. Polling feature for RingCentral Video

   66 votes

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   Future Consideration  ·  16 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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4. Ability to edit Chats in RCV while meeting is live

   7 votes

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   Future Consideration  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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5. RCV Breakout Rooms

   10 votes

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   Implemented  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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6. With Multi-site feature, need ability to rename Main site from 'company'

   28 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Forced account codes for outbound dialing

   35 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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8. Ability to receive fax, even when "Take Messages" feature is disabled for the user OR if user's IP Phone status is "Offline"

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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9. Ability to set meeting presence to DND rather than Meeting (and calls disrupt you)

   24 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Carlos supported this idea  ·  Feb 19, 2025

10. Analytics regarding Text Messaging/SMS

    259 votes

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    35 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

    SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

11. Enable/Disable OnDemand Call Recording by user (not system wide)

    79 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Carlos commented  ·  Jul 23, 2020  ·  Edit…  ·  Delete…

    Current line 151. Financial institution has certain roles that need recording and others that they feel will open them up to "... litigation risks for the Bank". Requesting the ability to pick which users have access to record calls on demand.

    Save Submitting...

12. Bring back the pause screen share feature

    63 votes

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    Future Consideration  ·  6 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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13. Bulk password change

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Ability to remove/hide users from the directory/contact list

    62 votes

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    Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Give customers the ability to block or redirect inbound calls coming from specific countries, account wide.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Speech enabled Auto-Attendant for RC Office

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Control Business Hours, After Hours and/or Custom rules via hard phone

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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18. Webinar APIs

    3 votes

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    0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminByrne (Group PM, RingCentral) responded

    This use case is largely supported by the Webinar APIs today. If you do not find that to be the case, please reach out to developer support.

19. Integrate with Bluejeans

    5 votes

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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20. Webinar Support for RCV

    10 votes

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    Implemented  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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