Settings and activity
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30 votes
AI Notes Is now Live !!
We're bringing AI-powered meeting intelligence to RingCentral Video Experience—available in the RingCentral app on desktop and mobile, and on the browser. Get an in-meeting recap plus a detailed post-meeting summary with action items, right when you need it.
What's New
Real-Time In-Meeting Recaps
Automatically generates a concise summary of the discussion, allowing late joiners to catch up instantly without interrupting the flow.
Intelligent Post-Meeting Insights
Delivers comprehensive summaries, organized topics, and auto-extracted action items immediately after the meeting.
Learn More
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164 votesHello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US
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158 votes
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577 votesThis is now live! Check it out in app under Notifications and Audio
Hi Becky I just went thorough this and this feature does not exist. We had to change the persons company email address to a personal email address so we can register the user as a paid user under our companies profile.