Settings and activity

200 results found

1. Download all outbound faxes sent by all extensions

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  May 8, 2024

2. Sort caller ID/outbound call selections by NAME

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 24, 2024

3. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

   7 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 23, 2024

4. Ability to block short code numbers the same as blocked phone numbers

   39 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 22, 2024

5. block the faxing on the main number.

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 19, 2024

6. New RingCentral - no date stamp for text messages from the day of

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   113 votes

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   7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Please ensure that you are on the latest version of the app. Thank you!

   Janice supported this idea  ·  Apr 12, 2024

7. Fax report

   23 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Apr 8, 2024

8. Engage Voice Call Recording

   6 votes

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   Needs More Information  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Janice supported this idea  ·  Mar 1, 2024

9. Switch to toggle back to the Old RingCentral App Layout

   50 votes

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   Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Janice commented  ·  Feb 23, 2024  ·  Edit…  ·  Delete…

   One of the users from Wilshire Law Firm PLC is requesting to revert the old RC App settings. This account wants to have the option to make the inbox to have a bigger screen.

   Save Submitting...

10. Play music on RCV while the participants are waiting for the host to join the meeting

    4 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  May 29, 2023

11. Callback for missed calls

    1 vote

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Jul 19, 2023

12. To have an option to select account validation either via SMS or email only

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Sep 12, 2023

13. Download Calls - Performance Reports on PDF format

    1 vote

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Sep 13, 2023

14. Presence: Add option to either have user's phone to ring or not if "Enable me to pick up a monitored line on hold"

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Sep 15, 2023

15. Add SMS Logs to Manager Role

    1 vote

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Sep 27, 2023

16. Corporate Directory for Yealink T41S

    2 votes

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    Under Review  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Oct 16, 2023

17. Access call recordings for all users via Application

    20 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Janice commented  ·  Nov 1, 2023  ·  Edit…  ·  Delete…

    User ID: 62990084023Our customer wants to view and listen to all the employee's call recordings on his RC App instead of going to the service web.

    Save Submitting...

18. Provide reports to show the list of phone numbers that are not used or that has no activity for a certain time

    3 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Janice shared this idea  ·  Nov 7, 2023

19. Change the name of "Main Site" when multi-site is enabled

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Turn Off Extension Dialing Options

    61 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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