Settings and activity

19 results found

1. Access to Transcript URL for Engage Messaging Channel Type in RingCX Analytics

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   AdminMichael (Sr. Manager - Technical Account Engineer, RingCentral) supported this idea  ·  Nov 8, 2024

2. Impersonated admin showing incorrectly in the audit trail

   14 votes

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   Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   AdminMichael (Sr. Manager - Technical Account Engineer, RingCentral) supported this idea  ·  Sep 23, 2024

3. voicemail auditing by administrators

   32 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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4. Allow Import/Export of Analytics Live Reports Dashboards or Assign View Permission Per Dashboard.

   8 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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5. Add a 'Save' button on new Call Forwarding flow in Admin Portal

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Be able to create customized folders for contacts

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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7. Group Text Messaging

   74 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Allow more than one source of SSO for different domains

   58 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Ability to disable Ringout Feature for users

   23 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Service Web and Messaging need to "play better together"

    12 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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11. Call Masking for credit card transactions need to be available for mvp plans.

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Add tools to the admin portal to easily audit user TCR campaign registration

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Add Dinosaur Emojis to RingCentral Chat

    169 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Now live as of 1/23/24! Please ensure you are on the latest version of the app. Extended Emoji Library coming January 2024!

14. Filter download user list

    24 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Feature to rename participants in RCV

    124 votes

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    Planned  ·  21 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    AdminMichael (Sr. Manager - Technical Account Engineer, RingCentral) commented  ·  Jul 29, 2020  ·  Edit…  ·  Delete…

    RCM had the ability for the host to rename participants. This feature should be added to RCV to keep competitive in the market.

    Save Submitting...

16. User group access call log of the same user group

    68 votes

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    Future Consideration  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Please allow the selection of multiple call queues and multiple users in the filters of the portal admin call logs

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. The capability to send an auto reply to a sender of a fax after hours, effectively giving confirmation that the fax was indeed received.

    9 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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19. Add a 'copy' option within Glip (chat) when hovering over a hyperlinked (Callto:) number.

    28 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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