← RingCentral Ideas

Settings and activity

18 results found

  1. Access to Transcript URL for Engage Messaging Channel Type in RingCX Analytics

    5 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    AdminMichael Fladung (Sr. Manager - Technical Account Engineer, RingCentral) supported this idea  · 

  2. Impersonated admin showing incorrectly in the audit trail

    15 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    AdminMichael Fladung (Sr. Manager - Technical Account Engineer, RingCentral) supported this idea  · 

  3. voicemail auditing by administrators

    32 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Allow Import/Export of Analytics Live Reports Dashboards or Assign View Permission Per Dashboard.

    8 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  5. Add a 'Save' button on new Call Forwarding flow in Admin Portal

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Be able to create customized folders for contacts

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Admin →
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  7. Group Text Messaging

    85 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Allow more than one source of SSO for different domains

    62 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Ability to disable Ringout Feature for users

    26 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  10. Service Web and Messaging need to "play better together"

    12 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  11. Call Masking for credit card transactions need to be available for mvp plans.

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  12. Add tools to the admin portal to easily audit user TCR campaign registration

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Add Dinosaur Emojis to RingCentral Chat

    169 votes
    5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Filter download user list

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. Feature to rename participants in RCV

    125 votes
    Planned  ·  21 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    An error occurred while saving the comment
    AdminMichael Fladung (Sr. Manager - Technical Account Engineer, RingCentral) commented  · 

    RCM had the ability for the host to rename participants. This feature should be added to RCV to keep competitive in the market.

  16. User group access call log of the same user group

    71 votes
    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. Please allow the selection of multiple call queues and multiple users in the filters of the portal admin call logs

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. The capability to send an auto reply to a sender of a fax after hours, effectively giving confirmation that the fax was indeed received.

    9 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?