Settings and activity

152 results found

1. Disable Call Waiting tone on soft phone

   57 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Jun 29, 2026

2. Enable SMS for UK numbers

   124 votes

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   36 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Exciting news! This is planned for Q3 2026. More details to come.

   Lizzie Tecson supported this idea  ·  Jun 23, 2026

3. Ability to **respond** to short code SMS messages.

   189 votes

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   Under Review  ·  35 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Jun 22, 2026

4. Change the language displayed in the Admin Portal for a specific call queue without affecting other portal settings.

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Lizzie Tecson shared this idea  ·  Jun 18, 2026

5. Itemized Billing for User Extensions' Usage

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Jun 4, 2026

6. SMS reports for individual users total SMS sent inbound and outbound

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Jun 4, 2026

7. Increase Retention Period for Sent Faxes

   157 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Jun 2, 2026

8. Main line number as shared line

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  May 18, 2026

9. RingCentral Analytics - Adoption and Usage to show both Private and Public teams in the listing.

   2 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  May 8, 2026

10. Report on users time in queue

    15 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  May 8, 2026

11. Add Reboot / Resync / Restart All or Multiple Phones at the same time

    28 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Apr 30, 2026

12. Generate report for call queue after hours calls

    7 votes

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    New  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Apr 23, 2026

13. Add External Number to Presence or show up Speed dial numbers to phone screen (Phones from RingCentral)

    69 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Apr 10, 2026

14. Option for Sharing Call Transcription via Mobile App

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Mar 27, 2026

15. RingCentral App for Apple Watch

    68 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Mar 26, 2026

16. Increase Company contact limit

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Mar 23, 2026

17. Set Up Company Outbound Caller Name (CNAM) for UK accounts

    34 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Mar 18, 2026

18. Reports for adoption and usage.

    14 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Mar 18, 2026

19. Request for Daily Average Call Data (Weekdays Only) in Analytics Report

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Mar 16, 2026

20. IVR Menu option If caller enters no action after the prompt played 3 times

    41 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Mar 13, 2026