Settings and activity

68 results found

1. Allow Softphone to be after a desk phone is user's Ring Group

   23 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

   45 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Customer Journey Cradle-to-Grave Report

   22 votes

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   Future Consideration  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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4. Embed agent into RingEX

   50 votes

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   Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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5. An overview, within the User Settings, of all group memberships.

   88 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now available as an additional drop down in the User Settings.

6. RCV Reactions

   93 votes

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   Implemented  ·  9 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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7. Rejecting Call Queues, send to VM

   130 votes

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   Future Consideration  ·  38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Webinar participant limit to >1000

   4 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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9. Allow Polls

   226 votes

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   Implemented  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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10. Call-Back Support

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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11. Feature to rename participants in RCV

    126 votes

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    21 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

    A meeting host can rename guests and PSTN dial-in participants, both in the waiting room and during the meeting, across the RingCentral app on desktop and mobile and on the browser. One thing to note: signed-in participants can't be renamed, since their display name comes from the company directory. See Editing participant names in a meeting.

    
    

12. Ability to remove/hide users from the directory/contact list

    63 votes

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    Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Customize the Email Invite and make default for RingCentral Meetings for ALL users

    9 votes

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    Future Consideration  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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14. Non-verbal reactions in meetings

    112 votes

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    Implemented  ·  2 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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15. do not display missed call message on hardphone when softphone answers the call

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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16. Ability to Login/Logout from Call Queues on Desktop Phones

    28 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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17. Add Teleprompter Mirror

    21 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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18. Raise hand

    183 votes

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    Implemented  ·  3 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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19. Customized RCV email template

    4 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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20. Give customers the ability to disable the rating of the quality of RCV meetings

    10 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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