Settings and activity

21 results found

1. SSO and 2FA are to simultaneously be enabled in the account

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Raymond Oquindo supported this idea  ·  Aug 6, 2024

2. Audit Trail Scheduled Reporting

   7 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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   Raymond Oquindo supported this idea  ·  Jul 15, 2024

3. Update the locked user access email being sent to Super Admin

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   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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   Raymond Oquindo shared this idea  ·  Jul 10, 2024

4. Ability to Duplicate Teams

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   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Raymond Oquindo supported this idea  ·  Jul 8, 2024

5. Internal Call Only for Contact Center

   5 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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   Raymond Oquindo supported this idea  ·  Jun 24, 2024

6. Add-in for MS Exchange 2019

   4 votes

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   2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Raymond Oquindo supported this idea  ·  May 21, 2024

7. RCX - Ability to have agents share my stats to sup at end of shift without exporting full page

   6 votes

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   0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Raymond Oquindo supported this idea  ·  May 15, 2024

8. Add Rotational setup for call queue

   8 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Raymond Oquindo supported this idea  ·  May 7, 2024

9. Feature Request: Super Admin Self-Service Contact Center Routing Change

   15 votes

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   0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   Raymond Oquindo supported this idea  ·  May 7, 2024

10. auto delete sms daily on a user level

    8 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Raymond Oquindo supported this idea  ·  May 7, 2024

11. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

    7 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Raymond Oquindo supported this idea  ·  Apr 23, 2024

12. Fax report

    10 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Raymond Oquindo supported this idea  ·  Apr 8, 2024

13. Make the Line 2 ring when you are on-call on the Line 1 using Deskphone.

    1 vote

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    0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Raymond Oquindo shared this idea  ·  Jul 18, 2023

14. Turn Off Extension Dialing Options

    40 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. MS Dynamics dialing

    5 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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16. Activity Logs capture - RingCentral Desktop/Mobile App

    13 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Call Queue Position

    49 votes

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    Future Consideration  ·  8 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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18. Ability to Provision 3rd party Intercom

    8 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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19. New RingCentral - no date stamp for text messages from the day of

    111 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Please ensure that you are on the latest version of the app. Thank you!

20. Receiving OTP from the bank using the RingCentral Number

    41 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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