Settings and activity

13 results found

1. Integration with EMR AthenaHealth

   9 votes

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   Under Review  ·  3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Nov 19, 2025

2. Polling feature for RingCentral Video

   66 votes

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   Future Consideration  ·  16 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Mar 25, 2025

3. Create different security groups within meeting settings

   2 votes

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   John shared this idea  ·  Jul 11, 2023

4. Share video cloud recording with external parties

   130 votes

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   18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

   A meeting host can share a cloud recording with both internal recipients and people outside their organization, using Share Meeting Materials. Available today in video meetings on the desktop app and on the Web (Browser). See Viewing and managing meeting recordings.

   
   

5. Do you have a report that tells us the outbound caller ID for all our users and phones? At the moment we have to manually check everybod...

   6 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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6. View Caller ID and Talk Time on Live Reports

   7 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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7. Report outbound caller ID settings

   26 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Increase Data Retention of Analytics

   114 votes

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   15 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.

   
   

   In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.

   
   

   Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US

   
   

9. Additional Reporting Feature on Call Log: How long it takes to answer a call

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Enable all users in call queue access to a general mailbox on desk phone.

    8 votes

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    Implemented  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. Disable Recording Function for Specific Users

    24 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Performance Report on read/unread Voicemails

    12 votes

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    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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13. Allow Super Admin Users to Manage What Counts as an Abandoned Call

    48 votes

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    Implemented  ·  9 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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