Settings and activity

15 results found

1. Identifier on the deskphone if it's registered on a different account/location

   8 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Michael Serna supported this idea  ·  Aug 22, 2024

2. View/Access SMS of all other user extension using admin portal

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Michael Serna supported this idea  ·  Aug 9, 2024

3. SMS reports for individual users total SMS sent inbound and outbound

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Michael Serna shared this idea  ·  Jul 17, 2024

4. ability to turn off incoming fax

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   0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Michael Serna supported this idea  ·  Jul 12, 2024

5. Feature Request: Super Admin Self-Service Contact Center Routing Change

   15 votes

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   0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   Michael Serna supported this idea  ·  Jun 26, 2024

6. Automatic Live Transcription for live call recording

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Michael Serna supported this idea  ·  Apr 25, 2024

7. Option to know who added a user on HUD

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   0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Michael Serna supported this idea  ·  Apr 22, 2024

8. Able to pick up call when it is still ringing (deskphone)

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Michael Serna shared this idea  ·  Apr 9, 2024

9. Turn off RingCentral Extension and Notifications via Browser

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Michael Serna commented  ·  Sep 25, 2023  ·  Edit…  ·  Delete…

   RingCentral Extension in the Brave browser (based on Chromium/Chrome). Turn off the notifications generated by the extension, but every time I try to block them, it automatically selects Allow. Need to disable the notification via the browser and not from the Windows notification settings, because if it's disabled via Windows notification it will also disable all browser notifications from installed extensions on any browser.

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10. Use Do Not Disturb with Focus on macOS

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Michael Serna shared this idea  ·  Jun 23, 2023

11. Cisco 8861 should appear 2 lines under the name of the user instead of repeatedly.

    8 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Sending fax from the contacts RingCentral app. should Identify automatically the fax number saved on the contacts.

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Download SMS content

    50 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Add Dinosaur Emojis to RingCentral Chat

    167 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Now live as of 1/23/24! Please ensure you are on the latest version of the app. Extended Emoji Library coming January 2024!

15. headset not working " DISCOVER HEADSET DISCOVER D711U

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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