Settings and activity

19 results found

1. Add Out of Office to list of status that can be chosen

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Connie commented  ·  Sep 9, 2022  ·  Edit…  ·  Delete…

   I would like to set my out of office message in the desktop app and not have to go out to the website to set it.

   Save Submitting...

2. Bulk delete for sms messages

   42 votes

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   17 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now on desktop and mobile, learn more here!

3. Desktop App Sounds

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Voicemail setting should show up in desktop app when Voicemail Setting is selected in the Role

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Out of office message for texts

   18 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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6. RingCentral App: Do not Disturb Status should also stop incoming calls from queues

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Shared SMS were multiple users can receive and send SMS on specific number

   1,351 votes

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   313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

8. Show Presence as Not Available once call is initiated instead of waiting for call to connect

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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9. Fax transmission notification to include copy of fax.

   78 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Add AWAY Option for chat

    42 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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11. Rearrange lines on Phones without having to delete lines and add them again

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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12. "Friendly Name" or "Alias" for User to avoid long names showing on Line Keys etc

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. SEND EMAIL TO RING CENTRAL NUMBER TO RECEIVE AS TEXT

    12 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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14. SysAid IT Ticketing integration

    3 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Replace busy signal from carriers with announcement(s)

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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16. Mute incoming call notifications while currently on a call

    573 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio

17. Account-Wide Holiday Settings and/or Holiday Templates

    241 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

18. RingCentral App: Reset Settings to Default Option

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Full Calendar in unified app to include scheduled video meetings

    35 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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