Settings and activity

19 results found

1. Add Out of Office to list of status that can be chosen

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Connie commented  ·  Sep 9, 2022  ·  Edit…  ·  Delete…

   I would like to set my out of office message in the desktop app and not have to go out to the website to set it.

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2. Bulk delete for sms messages

   42 votes

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   17 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now on desktop and mobile, learn more here!

3. Desktop App Sounds

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Voicemail setting should show up in desktop app when Voicemail Setting is selected in the Role

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Out of office message for texts

   18 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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6. RingCentral App: Do not Disturb Status should also stop incoming calls from queues

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Shared SMS were multiple users can receive and send SMS on specific number

   1,444 votes

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   Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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8. Show Presence as Not Available once call is initiated instead of waiting for call to connect

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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9. Fax transmission notification to include copy of fax.

   95 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Add AWAY Option for chat

    42 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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11. Rearrange lines on Phones without having to delete lines and add them again

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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12. "Friendly Name" or "Alias" for User to avoid long names showing on Line Keys etc

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. SEND EMAIL TO RING CENTRAL NUMBER TO RECEIVE AS TEXT

    12 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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14. SysAid IT Ticketing integration

    3 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Replace busy signal from carriers with announcement(s)

    12 votes

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    Under Review  ·  0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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16. Mute incoming call notifications while currently on a call

    576 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio

17. Account-Wide Holiday Settings and/or Holiday Templates

    253 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

18. RingCentral App: Reset Settings to Default Option

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Full Calendar in unified app to include scheduled video meetings

    35 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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